Host/ess

What will you be doing?

• Meet and greet guests as they arrive
• Gather information such as name, check guest’s reservations or log them in as set up
• Politely take guests to table, hand them menus, wine list, and inform them who their server will be
• Inform them of specials and leave with a courteous greeting
• Receive, record, and make any necessary arrangements for reservations and special functions in the restaurant
• Act as a cashier for Dining Room
• Thank all guests graciously and invite them to return
• Aid with banquet event orders and set up for private functions
• Maintain all cleanliness and sanitation of restaurant area along with personal hygiene

What do you bring to the role?

• Ability to read, speak, and write the English language
• Ability to remember, recite, and promote a variety of menu items
• Ability to effectively deal with customer complaints and concerns in a friendly and positive manner
• Ability to interact with adults and children in a professional manner
• Maintain a clean environment and ensure area is always organized
• Ability to work POS system
• Computerized Reservation System handling

What's in it for you?

• A free, well-balanced meal every shift
• Room discounts at Marcus Hotels & Resorts and Hilton worldwide properties
• Discounts at Marcus Hotels & Resorts restaurants, cafes, lounges, golfing, skiing and spa
• "Two for one" movie theatre coupons at Marcus Theatres
• Able to grow your career, and transfer from one property to another
• Paid time off
• Medical, dental, and vision insurance, company-paid life insurance, and an employee assistance program
• 401k with employer match
• Early wage access
• And more!

About Us

A division of The Marcus Corporation, Marcus Hotels & Resorts has a rich 60-year history of operational and service excellence. We are “People Pleasing People” who strive daily to create extraordinary experiences for guests and associates alike. Focused on expanding our U.S.-based portfolio of 16 hotels and resorts, our properties are known for their unique character and style.

The Lofton Hotel is an equal opportunity employer.