Host Cashier Hawks Peak

About the role

To ensure guests have a pleasant experience by greeting them with a smile, seating them in appropriate sections, performing money transactions on the POS register, and handling cash accurately.

Responsibilities

• Guest Greeting and Seating: Greet guests warmly, seat them in appropriate sections according to the Rotation Procedure and ensure a comfortable dining experience.
• Guest Interaction and Feedback: Ask guests for feedback on their meals and invite them back to the restaurant to maintain guest satisfaction.
• Cash Handling and POS Operation: Operate the POS register, accurately handle cash, process payments, complete daily register transactions, and make deposits to the vault.
• Guest Satisfaction: Check back with guests during their meals to ensure they are satisfied with both the food and service.
• Event Promotion and Information: Inform guests about special events, promotions, and answer questions related to casino events.
• Server Support: Assist servers by cleaning floors, arranging tables, refilling water glasses, and ensuring coffee cups are full.
• Business Flow Communication: Keep the Supervisor updated on the business flow and seating status within the restaurant.
• Stocking and Inventory: Maintain adequate supplies at the cashier station and stock all necessary items.
• Cleaning and Organization: Complete daily and weekly cleaning duties to ensure a clean, organized, and safe work environment.
• Additional Duties: Perform other duties as assigned by management to support the restaurant’s operations.

Requirements

None required, but previous guest service experience and two years of restaurant and cash handling experience are preferred.

Skills

• Effective communication skills to engage with guests and team members.
• Ability to handle detailed instructions, relate to others, and maintain a courteous attitude under pressure.
• Strong math skills with experience in cash handling and the ability to operate a POS system.
• Ability to maintain confidentiality in all matters related to gaming and personnel.
• Ability to manage difficult situations tactfully and diplomatically.
• High regard for customer service and employee relations.

Benefits

• Competitive Pay: Starting salary range of $20.86/hr. - $91.90/hr., depending on experience, with opportunities for annual performance-based increases.
• Full Coverage: 100% employer-paid medical, dental, vision, and prescription coverage, plus competitive family rates starting after 60 days, with additional benefits such as 401(k), employer-paid life insurance, and long-term disability.
• Generous PTO: Accrue 21 days of PTO in your first year, growing to 33 days after five years, with an option to cash out twice annually.
• Everyday Perks: Free meals, parking, paid breaks, 40c/gallon gas discount, and exciting giveaways like concert and sports tickets.
• Growth & Support: Access to tuition reimbursement, certification programs, and Employee Assistance Program.

Pay

$20.86/hr. minimum, dependent on experience.

Schedule

Day shift, with weekends required.