HOST CASHIER

Key Responsibilities

• Provide fast, friendly, and professional service to guests and team members.
• Warmly greet and welcome each guest as they enter the restaurant.
• Escort guests to their tables while engaging in friendly conversation and building rapport.
• Accommodate guest seating preferences whenever possible, including table or booth requests.
• Manage guest seating to ensure fair rotation between service stations.
• Promote current specials and restaurant promotions with enthusiasm.
• Communicate important guest information to service staff and management (special occasions such as birthdays or anniversaries).
• Relay guest feedback, compliments, or concerns to management in a timely manner.
• Monitor restaurant activity and adjust seating plans based on business levels.
• Identify and communicate situations that may require management support.
• Thank guests sincerely and invite them to return as they leave.
• Answer phones.
• Support the team with additional duties as assigned.

Qualifications

• Must have excellent customer services skills.
• Excellent organizational skills with the ability to multi-task.
• Excellent verbal and written communication skills.
• Able to read, write, speak, and understand the English language.
• Flexibility to work varied shifts, including weekends and holidays, with variable overtime.
• Must be able to tolerate areas containing secondary smoke, high noise levels, bright lights, and dust.