CASHIER HOST
Caesars Entertainment · Biloxi, MS · 3 mo ago
On-siteCustomer ServiceFull-time
Responsibilities
- Greet and seat guests in a friendly, professional manner
- Answer phones and manage reservations
- Cook up guest seating and ensure fair rotation of servers
- Communicate wait times and enhance guest experience with recommendations
- Address and resolve guest questions or concerns
- Support servers and bussers as needed
- Maintain cleanliness and organization of the host area
- Aid with side work, stocking, and operational tasks
- Promote rewards programs, services, and venue offerings
- Collaborate with team members to ensure smooth service operations
Qualifications
- Strong customer service and communication skills
- Friendly, outgoing personality with ability to engage guests
- Ability to multitask in a fast-paced environment
- Team-oriented with the ability to work independently
- Basic computer and phone system skills
- Knowledge of food and beverage offerings (or willingness to learn)
- Must be at least 18 years old
- Professional appearance and adherence to dress standards
- Capable of standing, walking, and moving continuously throughout shift
- Able to lift up to 20 pounds
- Available to work flexible schedules, including weekends and holidays
- Comfortable working in a loud, busy restaurant environment
- Capable of handling multiple guest and team demands calmly and professionally