Host at Barrel Yard Restaurant, American Family Field

About the role

Delaware North Sportservice is hiring seasonal Hosts to join our team at American Family Field in Milwaukee, Wisconsin. As a Host, you will be responsible for welcoming guests and managing the host station.

Pay

$13.00 - $15.00 per hour

Benefits

• Weekly pay
• Training and development opportunities
• Employee discounts
• Flexible work schedules
• Health, dental, and vision insurance (eligible team members)
• 401(k) with company match (eligible team members)
• Paid vacation days and holidays (eligible team members)
• Paid parental bonding leave (eligible team members)
• Employee assistance program (eligible team members)
• Tuition and/or professional certification reimbursement (eligible team members)

Responsibilities

• Review floor plan and reservation book daily; create a seating chart
• Set up the host station according to the checklist
• Greet guests and seat them at tables or in waiting areas
• Seat guests according to the seating chart, server rotation, and guest preference; provide guests with menus
• Maintain control of the seating and wait times
• Clean and maintain the host station; contribute to the cleanliness of the dining and bar areas
• Inspect dining and serving areas to ensure cleanliness and proper setup
• Answer guest questions regarding service; provide general assistance for guests and employees
• Speak with guests to ensure satisfaction with food and service; respond to complaints and notify management; thank guests as they leave
• Assist with bussing, clearing, and cleaning tables
• Assist with running food as needed
• Frequently check bathrooms for cleanliness; restock toilet paper, paper towels, and soap dispensers
• Answer restaurant telephone lines during assigned hours of operation

Requirements

• Prior experience in a guest service environment preferred
• Attentive and detail oriented
• Ability to maintain a high energy level in a fast-paced environment and manage multiple tasks simultaneously
• Capable of performing specified procedures and following instructions
• Must be at least 18 years old
• Minimum 4-day availability (10 am start times on weekdays and 3–5 pm start times on weeknights)
• Open availability on weekends

Physical Requirements

• Ability to remain on feet for the entire length of shift
• Ability to maneuver between tables and around corners
• Frequent walking, bending, lifting, reaching, and stretching
• Ability to lift and carry up to 35 pounds
• Visual acuity and hearing ability sufficient to read the seating chart and communicate with guests

Schedule

• Days
• Evenings
• Weekends
• Holidays