Hospitality Manager

Responsibilities

• Facilitation of strategic priorities, departmental goals, initiatives, and performance work objectives management.
• Oversees and approves VIPs, beer schools, in‑house events, staff scheduling, and temporary labor use.
• May oversee food service operations, including café‑style service, Back of House preparation and operational standards, and Front of House guest service execution.
• Oversees and reports on budgeting and department finances.
• Manage staff hiring and performance; provide training and mentoring.
• Integration of Sales and Branding campaigns into the liquid center aesthetic and brewery experience.
• Uphold legal requirements and ensure safety of guests.
• Active member of the Liquid Center.
• Other duties as assigned.

Requirements

• Four years of team management and customer service experience.
• Experience managing or supporting food service operations, including Back of House and Front of House functions, may be required based on business needs.
• Thorough knowledge of all NBB and Bells brands, history, process, culture, and the beer industry.
• In‑depth knowledge of marketing/branding practices and procedures at NBB.
• In‑depth knowledge of Windows OS and Microsoft Office.
• Working knowledge of financial statements.
• Advanced verbal and written communication and public speaking skills.
• Thorough understanding of legal requirements for serving alcohol.
• Knowledgeable in brewing processes and NBB and Bells beers.

Working Conditions

Office; restaurant environment; position requires working nights & weekends.

Physical Requirements

• Frequent, constant standing and walking.
• Ability to stand for long periods (up to 10 hours).
• Ability to reach, bend, stoop and frequently lift up to 40 pounds.
• Must be able to move and process information quickly.
• Continuously bend, reach, twist and use hands and arms.

Pay

Starting Salary Range: $70,000.00 – $85,000.00

Benefits

• Medical & Dental Insurance (options available for dependents)
• Basic Term Life and AD&D Insurance
• Short Term Disability Insurance
• Flexible Spending Account
• Employee Assistance Program
• PTO
• 401k Match
• Paid Caregiver Leave
• Profit Sharing
• Potential phone/data reimbursement for on‑call positions