Hospitality Coordinator (Day One Center)

About the Role

As the Day One Hospitality Coordinator, you will oversee food services and sanitation for the detox unit, ensuring clients receive nutritious meals and a safe, clean environment.

Responsibilities

• Ensure all clients receive three nutritional meals and two snacks daily.
• Ensure all client food is properly handled, stored, and disposed of.
• Maintain a supply of in-house fresh fruits and vegetables for daily snacks.
• Order, pick up, and deliver meals, including managing this duty during non-workdays.
• Maintain adequate clean linen and cleaning supplies for the sanitation of the detox unit.
• Wash, fold, and store linens in accordance with health and safety standards.
• Follow Policy & Procedures related to health and safety standards for True North Recovery, Inc.
• Notify, in writing, any significant events to the Operations Director at the end of every shift, including problems noted, unhealthy client interactions, or safety concerns.
• Report significant events to appropriate off-duty staff when necessary (e.g., clients leaving the building, medical emergencies, or other critical incidents).
• Perform related duties as assigned.
• Maintain proper handling and storage requirements for chemicals within Day One.

Requirements

• Food handler's card.
• Strong understanding of de-escalation skills.
• Two years’ experience working with individuals in a substance-use related field.
• If in recovery, must be in remission for one (1) year and working a program of recovery.
• CPR/First Aid/AED certified or able to obtain within 30 days of hire.
• Continued employment is contingent upon receipt of a satisfactory state and federal background check.
• Must have a valid Alaska Driver's License and be insurable under True North vehicle insurance.
• Working knowledge of Motivational Interviewing and Trauma-Informed Care.

Skills

• Understanding of trauma-informed care.
• Understanding of addiction and recovery.
• Demonstrated flexibility, adaptability, and initiative.
• Positive work ethic and strong organizational skills.
• Good judgment in decision-making.

Benefits

• ICHRA coverage for employee health insurance policy reimbursement.
• 401K Plan with 100% match up to 5%.
• Life & ADD insurance policy 100% covered by employer.
• Vision and dental policy 90% covered by employer.
• 10 paid holidays a year.
• Paid time off accrual.
• Paid training and credentialing.
• Short-term and long-term disability.
• Monthly cash stipend.
• Supplemental benefits including critical illness insurance, accident insurance, and hospital indemnity.

Physical Requirements

This role is primarily performed in an office building with a standard office environment and controlled temperatures. When working outdoors or at a job site, the employee may be exposed to construction equipment or other moving objects. The employee is occasionally required to lift and/or move up to 50 lbs. and is frequently required to sit, stand, walk, talk, hear, see, read, and interact with others.