Hospital Unit Service Coordinator-Labor & Delivery - 141101

About the role

A Hospital Unit Service Coordinator manages provider orders including scheduling patient appointments, answers telephones, and interacts with patients, families, MDs and RNs and other departments in person and on the phone. Provides patient care support under the direction of licensed personnel. Cross trains to other units as needed. Maintains a courteous receptive atmosphere for patients, public and other staff throughout the organization. Navigates computer systems in order to complete daily tasks. Schedules procedures in department's Epic Snapboard.

Responsibilities

• Filing and answering telephone calls
• Scheduling patient appointments
• Interacting with patients, families, MDs and RNs
• Maintaining a courteous atmosphere
• Navigating computer systems
• Scheduling procedures in Epic Snapboard

Requirements

• Graduation from high school or equivalent
• Two (2) years previous experience as a unit secretary/coordinator or similar function in a large, complex healthcare environment
• Proficient with Microsoft Office Suite
• Strong data entry skills and/or keyboard training
• Superb customer service skills
• BART or BLS at time of hire with commitment to get BART within six (6) months of hire date
• Two (2) years college/technical school preferred
• Medical Terminology Certificate preferred
• Prior experience in women and/or infant health preferred
• Proficiency with Epic, UCSD Paging & Scheduling Systems preferred
• Bilingual: Spanish/English preferred
• Database management skills preferred

Qualifications

• Must be able to work various hours and locations based on business needs
• Completed CPR Healthcare Provider (AHA or equivalent) within 6 months of hire
• Employment is subject to a criminal background check and pre-employment physical

Skills

• Excellent communication skills
• Data entry proficiency
• Customer service skills
• Computer system navigation
• Proven ability to manage multiple tasks

Benefits

UC San Diego offers a comprehensive benefits package including medical, dental, vision, retirement plans, and paid time off.

Pay

Annual Full Pay Range: $59,863 - $74,437 (will be prorated if the appointment percentage is less than 100%)

Hiring Pay Scale: $28.67 - $35.65 / Hour

Schedule

Nights, 12-Hour Shifts, Sunday-Saturday

Benefits

UC San Diego Health offers a range of benefits including:

• Health insurance
• Dental insurance
• Vision insurance
• Retirement plans
• Paid time off

Application

To apply, please visit Apply Now.