Hospital Retail Cafe Director
About the Role
Morrison Healthcare, a Compass Healthcare company, is a leader in healthcare food and nutrition services, serving more than 1,000 hospitals and healthcare systems across the country. With more than 31,000 associates nationwide, Morrison uses the Power of Food to create personalized dining experiences for patients and in their cafés to advance the healing and healthful missions of its clients. Morrison has been serving some of the nation's largest health systems for more than 70 years, and it leverages culinary, nutritional, and operational expertise to provide consistency and transform the healthcare experience. Since 2012, Morrison has been recognized as one of Modern Healthcare's Best Places to Work and Training Magazine has named it a Top 125/APEX Award Training Organization. Morrison has more than 1,600 registered dietitians and 1,200 executive chefs, and serves more than 600M meals annually.
Job Summary
The Director of Retail is an experienced, strategic leader with proven multi-unit management experience. Responsible for the day to day operation of the Campus and provide overall direction, strategy formulation and execution to grow the current retail business. Accountable for building upon Morrison retail brands to fit the vision, maximizing revenue and profits, growing the business, managing client and customer satisfaction, and associate loyalty as it relates to the retail operations. Drives and supports company initiatives as directed. Other duties, special projects, and initiatives may be assigned.
Key Responsibilities
- Operates the department in accordance with the approved budget, while providing the client with the maximum value for the dollars spent.
- Maintains excellent relationships with patients, guests, client partners, and other departments within the hospital.
- Promotes the professional growth and development of the entire team.
Qualifications
- Associate's Degree required; Bachelor's Degree preferred
- Merchandising experience required
- Minimum of seven years of retail, non-food, boutique store, or department store experience
- Multi-unit experience is required
- P&L experience preferred
- Must have large volume account management experience
- Strong knowledge of retail trends
- Must be forward-thinking and proactive
- Excellent written and verbal communication skills
- Must be able to communicate with all levels within a sophisticated client environment
- Must have the ability to travel locally to other accounts on an as-needed basis
Pay
$85,000-95,000
Benefits
- Medical
- Dental
- Vision
- Life Insurance/ AD&D
- Disability Insurance
- Retirement Plan
- Flexible Time Off
- Paid Parental Leave
- Holiday Time Off (varies by site/state)
- Personal Leave
- Associate Shopping Program
- Health and Wellness Programs
- Discount Marketplace
- Identity Theft Protection
- Pet Insurance
- Commuter Benefits
- Employee Assistance Program
- Flexible Spending Accounts (FSAs)