Hospital Registration Supervisor

About the role

Opportunities at Optum, in strategic partnership with Allina Health. As an Optum employee, you will provide support to the Allina Health account. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.

Location: 800 E 28th St, Minneapolis, MN 55407

Responsibilities

• Coordinates the day-to-day support for staff and department
• Addresses staff turnover, education and training
• Provides feedback to employees through formal and informal coaching
• Manages performance issues and reviews. Conducts performance evaluations that are timely and constructive
• Assess training needs and conducts training or other educational opportunities
• Analyzes performance metrics to locate and resolve trends and issues
• Monitors and reports on staff quality and productivity by completing monthly audits
• Interview, hire and mentor new staff to achieve peak performance
• Manages timekeeping and attendance
• Acts as technical resource for staff and patients
• Proactively identify, address and resolve issues and concerns
• Completes monthly 1:1's and Rounding's to maintain consistent engagement with employees
• Oversees and guides the work of employees. Communicate effectively with team members and other departments to ensure smooth operations
• Works with the manager to provide program and staff development as identified
• Collaborate with the manager to establish policies and procedures
• Organize and produce effective in person staff meetings throughout the year
• Executes and implement approved budgets and financials
• May be responsible for communicating developed budgets and managing the developed budget
• Other duties as assigned

Requirements

• 3+ years of revenue cycle experience
• Intermediate level of proficiency with Microsoft Office products
• Ability to occasionally travel to other local sites for in-person leadership meetings
• Must be 18 years of age or older

Qualifications

• 2+ years of supervisory experience (preferred)

Benefits

• Comprehensive benefits package
• Incentive and recognition programs
• Equity stock purchase
• 401k contribution

Pay

The salary for this role will range from $60,200 to $107,400 annually based on full-time employment.