Hospital Services Supervisor

Essential Duties And Responsibilities

• Selects, trains, manages and develops an effective and efficient Services staff
• Manages the time schedules and collection efficiency of the On-Site Service Technicians, ensuring the appropriate number of staff to support services needed
• Covers site supervision of On-Site Service Technicians at multiple locations
• Collaborates with MAE, outside vendors, and others as required
• Oversees the scheduling, dispatching, training, and evaluation of On-Site Service Technicians, as assigned
• Travels within assigned area to visit client sites to proactively & professionally resolve customer service questions, problems, and issues
• Travels between customer facilities providing on-site placement and collection of waste containers for various Stericycle programs and services including, but not limited to Sharps, Rx, Haz, and Document Management through a healthcare facility, as required or requested
• Might oversee outside vendor services as well
• Performs other duties and responsibilities, as assigned

Qualifications

• High School Diploma or GED (accredited)
• 1-3 years of supervisory experience, preferably in a Health Care setting
• Valid Driver's License
• Proficient in technology and computer skills

Physical Requirements

• This job primarily operates in a professional office environment and routinely requires the use of standard office equipment such as computers, phones, copy machines, etc.
• Position requires extensive lifting, walking, bending, and pushing
• Must be able to lift up to 55 pounds and push and/or pull carts weighing as much as 500 pounds

Schedule

• Work Days: Monday thru Friday - (Sundays are for travel when necessary)
• Work Times: Starting at 4:00 am - working an 8 to 10 hour shift
• Territory: Covering WMHS Accounts in Tennessee, Mississippi & Arkansas
• The Schedule Is Subject to Change Based on Business Needs
• Mileage Reimbursement is available