Hospital Partner Specialist- Weekday Days

About the Role

This position is responsible for partnering with assigned hospitals to achieve or exceed goals in organ and tissue donation. The Hospital Partner Specialist will develop relationships, educate all staff, and collaborate to develop action plans and processes while driving a donation culture within assigned hospitals. In addition, this role will support referral management, data gathering and analysis to ensure hospital needs and organ and tissue donation goals are achieved. This role is pivotal in developing and nurturing relationships with instrumental hospital leadership and staff, while maintaining internal Mid-America Transplant communication.

Responsibilities

• Rounding per the Hospital Services (HS) process to broaden and strengthen support throughout the hospital.
• Develop and maintain effective working relationships with key professional contacts including front line staff, hospital leadership, and physicians to best facilitate organ and tissue donation.
• Gather and analyze data to monitor progress and identify areas for improvement for assigned hospitals.
• Develop and maintain effective donation processes at each assigned hospital to increase eye, tissue, and organ donation. Ensure standard work for each hospital to support case activity (DCD, transfer, transport, Path of Honor, etc.)
• Collect, analyze, and report data results to key hospital staff and Mid-America Transplant management at frequency outlined in Mid-America Transplant HS policies and procedures.
• Collaborate with key hospital staff in formulation of action steps to increase donation through process improvement.
• Effectively communicate After Action Reviews, QAPI’s, Annual Plans, and any policy and procedure changes to Key Hospital Contacts.
• Provide assistance at assigned hospitals in order to meet federal and state laws and regulations regarding donation.
• Maintain timely and accurate records in CRM (Customer Relationship Management).
• Interface with hospital staff for updates on referred potential donors including responding onsite in real time as needed to lead in overcoming any hospital barriers to donation such as physician disagreement with approach process or concerns with Brain Death (BD) exams, etc.
• Effectively communicate donation strategy with key stakeholders.
• Promote “Donate Life Month” activities to include a culture of donation and celebration.

Requirements

• Bachelor's degree in Healthcare or Business preferred.
• 2 years critical care experience or marketing, business development experience.
• Experience working with electronic medical records.
• Understand regulations and standards of hospital accrediting agencies and organizations.
• Skill in establishing and maintaining relationships with internal and external contacts.
• Ability to communicate professionally across multiple health disciplines.
• Understand federal and state laws regarding donation (a plus).

Schedule

Weekday Days Shift: Monday - Friday 8:30am - 4:30pm, occasional evening/weekend support based on activity.

Benefits

• Health insurance premium option at zero out of pocket for single coverage, eligible on your first day.
• 401(k) Retirement Match - offering up to a 5% match of annual salary starting the 1st day of the month following your start date.
• 401(k) Retirement Plan – offering up to another 9% contribution of your annual salary after one year.
• Paid Life Insurance – four times your salary.
• Paid Long Term Disability.
• Annual incentive plan in addition to annual salary increases.
• Tuition Reimbursement.