Hospital Manager - Livewell Animal Hospital of Old Town

Your Impact Will Include

• Building the Foundation: Establishing hospital culture, standards, and expectations.
• Driving Growth & Community Engagement: Developing and executing local marketing strategies, building relationships with community organizations and local businesses.
• Recruiting & Developing a High-Performing Team: Leading the interviewing and hiring process, building a cohesive, growth-oriented team culture, and holding teammates accountable to high performance and behavioral standards.
• Owning the Business: Managing P&L performance, labor costs, and inventory controls, identifying and executing opportunities to improve profitability and operational efficiency.
• Delivering an Exceptional Client Experience: Creating systems that support hospitality and efficiency, ensuring high-quality service aligned with Livewell standards, and proactively resolving client concerns.

What You'll Bring to the Team

• High energy, enthusiasm, and a strong growth mindset.
• Demonstrated grit, resilience, and the ability to navigate ambiguous start-up dynamics.
• Experience building and developing teams with a positive, culture-focused leadership style.
• Willingness to learn and own financial performance (P&L, labor, inventory).
• Strong communication and organizational skills with the ability to balance execution and strategy.
• Previous management experience in veterinary, medical, retail, or service environments is preferred.
• De novo or start-up experience (specifically within veterinary medicine) is strongly preferred.

Responsibilities and Benefits

• How You're Supported: Empowered to lead with autonomy while backed by the resources of a nationwide network focused on your wellbeing.
• Note: Eligibility for specific benefits varies based on role and hours worked.
• Competitive Compensation: Highly competitive salary package with performance-based incentives and comprehensive benefits.
• Total Wellbeing: Comprehensive coverage options including Health, Dental, and Vision insurance, plus access to our Employee Assistance Program (EAP).
• Financial Security: Plan for your future with 401k retirement options (with match) and additional financial protection benefits like Life Insurance and Disability coverage.
• Professional Growth: Access to extensive leadership development programs and a peer network of experienced Hospital Managers and Operations Directors specializing in de novo growth.
• The Power of a Network: Join a nationwide community of over 20,000 veterinary professionals who share a passion for collaboration and career growth.
• Valuable Perks: Enjoy generous paid time off, discounted veterinary care for your own pets, and free 24/7 access to doctors through Teladoc.

About Livewell and Mission Pet Health

Livewell Hospital Managers are builders. In this role, you will help launch, grow, and stabilize a brand-new hospital from the ground up. This means creating the culture, team, and operational rhythm that define long-term success. This role requires grit, energy, and a strong drive to grow a business in close partnership with your Founding DVM and regional leadership. You aren't just managing a clinic; you are establishing a community landmark.

Mission Pet Health was founded by veterinarians on the belief that local practices thrive with clinical autonomy, collaboration, and medical excellence. The organization provides world-class support to its 900+ hospital teams on a hyper-local basis so they can focus on what matters most: the medicine, their patients, and their team culture. Learn more at missionpethealth.com.

Driving the award-winning culture are the WAG values – Work Together, Amaze, and Grow. Mission Pet Health is veterinarian-led, people-focused, and on a mission to be the best place to work in veterinary medicine. We are proud to be recognized as a 2025 "Most Loved Workplace," ranked #2 in America's Top 100 and #1 in veterinary care.

EEO Statement

Equal Opportunity Employer: Mission Pet Health is an equal opportunity employer. We embrace diversity and are committed to creating an inclusive environment for all employees.