Hospital Manager - Livewell Animal Hospital of Vancouver

Your Impact

Livewell Hospital Managers are builders. In this role, you will help launch, grow, and stabilize a brand-new hospital from the ground up. This means creating the culture, team, and operational rhythm that define long-term success. This role requires grit, energy, and a strong drive to grow a business in close partnership with your Founding DVM and regional leadership. You aren't just managing a clinic; you are establishing a community landmark.

Building the Foundation

• Establish hospital culture, standards, and expectations from day one, implementing Livewell operational playbooks and partnering with the Founding DVM to align medical and business strategy.
• Develop and execute local marketing strategies, building relationships with community organizations and local businesses to champion Livewell’s brand presence and drive visit trends.
• Lead the interviewing and hiring process for all support roles, building a cohesive, growth-oriented team culture and holding teammates accountable to high performance and behavioral standards.

Driving Growth & Community Engagement

• Develop and execute local marketing strategies, building relationships with community organizations and local businesses to champion Livewell’s brand presence and drive visit trends.

Owning the Business

• Manage P&L performance, labor costs, and inventory controls.
• Identify and execute opportunities to improve profitability and operational efficiency.

Delivering an Exceptional Client Experience

• Create systems that support hospitality and efficiency, ensuring high-quality service aligned with Livewell standards and proactively resolving client concerns.

What You'll Bring

• High energy, enthusiasm, and a strong growth mindset.
• Demonstrated grit, resilience, and the ability to navigate ambiguous start-up dynamics.
• Experience building and developing teams with a positive, culture-focused leadership style.
• Willingness to learn and own financial performance (P&L, labor, inventory).
• Strong communication and organizational skills with the ability to balance execution and strategy.
• Previous management experience in veterinary, medical, retail, or service environments is preferred.
• De novo or start-up experience (specifically within veterinary medicine) is strongly preferred.

How You're Supported

• Empowered to lead with autonomy while backed by the resources of a nationwide network.
• Focused on your wellbeing so you can focus on building your team.

Compensation & Benefits

• Competitive Compensation - Highly competitive salary package with performance-based incentives and comprehensive benefits.
• Total Wellbeing - Comprehensive coverage options including Health, Dental, and Vision insurance, plus access to our Employee Assistance Program (EAP).
• Financial Security - Plan for your future with 401k retirement options (with match) and additional financial protection benefits like Life Insurance and Disability coverage.
• Professional Growth - Access to extensive leadership development programs and a peer network of experienced Hospital Managers and Operations Directors specializing in de novo growth.

About Mission Pet Health

• Mission Pet Health was founded by veterinarians on the belief that local practices thrive with clinical autonomy, collaboration, and medical excellence.
• The organization provides world-class support to its 900+ hospital teams on a hyper-local basis so they can focus on what matters most: the medicine, their patients, and their team culture.
• The WAG values – Work Together, Amaze, and Grow. Mission Pet Health is veterinarian-led, people-focused, and on a mission to be the best place to work in veterinary medicine.
• We are proud to be recognized as a 2025 "Most Loved Workplace," ranked #2 in America's Top 100 and #1 in veterinary care.

Reasonable Accommodations

• Applicants with disabilities may be entitled to reasonable accommodation. Please contact benefits@mvetpartners.com with your request and contact information.

EEO Statement

• Mission Pet Health is an equal opportunity employer. We embrace diversity and are committed to creating an inclusive environment for all employees.