Hospital Liaison

Responsibilities

• Coordinate with hospital discharge planners and medical staff to ensure smooth transitions of patients from hospital to the skilled nursing facility.
• Review patient medical records, discharge summaries, and treatment plans.
• Serve as the primary point of contact between the facility and hospitals. Address inquiries, provide updates, and ensure all parties are informed and aligned on patient care plans.
• Maintain accurate and up-to-date records of patient referrals, admissions, and any relevant communication with hospital staff. Ensure compliance with regulatory requirements and facility policies.
• Collaborate with facility medical and nursing teams to review incoming patient needs and prepare for their arrival. Facilitate necessary pre-admission assessments and care planning.
• Address and resolve any issues related to patient transfers or care continuity. Advocate for patient needs and work to resolve any barriers to effective care.
• Develop and maintain strong relationships with hospital staff, including discharge planners, physicians, and other relevant personnel. Represent the facility professionally and positively in all interactions.
• Provide education to hospital staff about the services and capabilities of the skilled nursing facility. Offer training to facility staff on effective communication and collaboration with hospitals.
• Participate in quality improvement initiatives related to patient transitions and care coordination. Provide feedback and suggest improvements to enhance the transfer process and patient outcomes.

Qualifications

• Bachelor’s degree in nursing, Healthcare Administration, Social Work, or a related field (preferred).
• Previous experience in a healthcare setting, particularly in care coordination or hospital liaison roles (preferred).
• Strong knowledge of healthcare regulations, discharge planning, and patient care protocols.
• Excellent communication and interpersonal skills. Ability to handle sensitive and confidential information with discretion.
• Strong organizational and problem-solving skills.
• Proficiency with healthcare management software and electronic health records (EHR).