Patient Care Coordinator

Overview

HearingLife is a national hearing care company founded in 1904. With over 600 clinics in 42 states, they provide personalized hearing healthcare services. Their mission is to help more people hear better through expert care and innovative solutions.

Responsibilities

• Welcome all patients and maintain high levels of customer service
• Inbound and outbound phone calls, approximately 50-75 per day
• Schedule and confirm all patient appointments
• Patient intake and processing
• Collect and verify medical insurance information for patients
• Order and receive office supplies
• Payment processing
• Hearing aid supply inventory management
• Maintain office cleanliness
• Uphold and maintain all HIPAA standards

Qualifications

• A high school diploma or GED
• College degree preferred
• Minimum of 1-2 years of experience in a customer service, administrative, or healthcare-related role

Skills And Abilities

• Strong interpersonal and communication skills (verbal and written)
• Exceptional organizational skills with attention to detail
• Ability to multitask and manage time effectively in a fast-paced environment
• Comfortable using technology, including scheduling software and electronic medical records (EMR) systems

Benefits

• PTO & Paid Holidays
• Work-life balance is very important to us
• Maternity Leave
• Steeply discounted Hearing Aids and Products for you and your family members
• Growth and development opportunities

Pay

$17-21/hr + Monthly Commission

Schedule

Part-time, in-person