Hospital Liaison

Key Responsibilities

• Develop and maintain strong relationships with hospital discharge planners, case managers, social workers, physicians, and other referral partners
• Serve as a knowledgeable and responsive representative of The Heights within the healthcare community
• Identify and evaluate potential admissions in collaboration with the facility’s admissions and clinical teams
• Educate patients, families, and referral sources about available rehabilitation, nursing, and specialty services
• Conduct regular hospital and referral-source visits to promote facility services
• Provide timely follow-up on referrals and assist with coordinating smooth transitions of care
• Participate in networking events, community outreach, and business-development activities
• Track referral activity, market trends, and opportunities for census growth
• Maintain professionalism, confidentiality, and compliance with all applicable healthcare regulations

Qualifications

• Previous experience in healthcare marketing, admissions, business development, case management, or a related role preferred
• LPN or RN licensure preferred, but not required
• Knowledge of skilled nursing, rehabilitation, hospital discharge planning, or post-acute care is highly desirable
• Excellent communication, relationship-building, and presentation skills
• Self-motivated, organized, and comfortable working independently in the community
• Able to manage multiple referrals and priorities with timely follow-through
• Reliable transportation and willingness to travel throughout the local market