Hospital Liaison

About the role

The Hospital Liaison is responsible for developing and cultivating new patient prospects for admission to the facility. The incumbent will maintain relations with community partners, family members, and facility personnel.

Responsibilities

• Interview residents/guardians/sponsors and obtain required admission information.
• Assist in resident admission orientation program.
• Maintain an accurate record of available beds and census.
• Abstract information from records as authorized/required for insurance companies.
• Notify staff when the resident has arrived at the facility to escort the resident to assigned room.
• Maintain confidentiality of resident care information including protected health information.
• Report known or suspected incidents of unauthorized disclosure of such information.
• Develop, schedule, and guide tours/personnel throughout the facility.
• Keep a supply of brochures and other printed materials readily available.
• Maintain an adequate liaison with families, residents, and the community.
• Plan and implement special events that serve to advance staff, resident, and community relations.

Qualifications

• Must have at least 2 years of experience.
• Must possess, as a minimum, a Bachelor's Degree.
• Be knowledgeable with Microsoft Office (Outlook, Word, Excel).
• Must be able to maintain strong working relationships with hospital Social Workers, Doctors, and other members of the healthcare professional community.
• Must have patience, tact, cheerful disposition, and enthusiasm, as well as be willing to handle residents, staff, and visitors, based on whatever maturity level at which they are currently functioning.

Benefits

• Competitive Pay with Commission
• Health Insurance including Dental and Vision
• Paid Time Off for Sick, Vacation, and Holidays
• Employer Matched 401k
• Daily Pay
• Employee Perks Website