Hospice Volunteer Coordinator

About the role

At Elara Caring, we care where you are and believe the best place for your care is where you live. We know there’s no place like home, and that’s why our teams continue to provide high-quality care to more than 60,000 patients each day in their preferred home setting. As a Hospice Volunteer Coordinator, you’ll contribute to our mission by developing an amazing team of compassionate and dedicated healthcare providers.

Responsibilities

• Promotes Elara Caring’s philosophy, mission statement, and administrative policies to ensure quality of care.
• Maintains patient and staff privacy and confidentiality pursuant to HIPAA Privacy Final Rule.
• Assures that there are sufficient volunteers to consistently provide service time equal to no less than 5% of direct care hours.
• Supervises and establishes goals and objectives with and for the volunteer program.
• Screens, selects, evaluates, counsels, and provides disciplinary actions to volunteers to ensure they meet the highest standards of personal integrity, emotional maturity, responsibility, flexibility, and sensitivity needs of the dying patient and family.
• Assigns volunteers to meet program needs appropriate to volunteers’ interests and skills, including appropriate record keeping.
• Documents and tracks appropriate volunteer statistical information and volunteer program records as evidenced by evaluations and other volunteer demographic needs completed before expiration or due date.
• Manages time in a cost-effective manner regarding the hospice reimbursement methodologies.
• Tracks and records volunteer hours and compiles a current and accurate volunteer cost-savings report.
• Assures volunteer recruiting is sufficient and meets set goals per agency strategic plan.

Requirements

• High School Diploma or GED equivalent required.
• 2+ years’ experience in a healthcare or hospice environment.
• Ability to plan, organize, and supervise volunteers.
• Demonstrated problem-solving, organization, and attention to detail.
• Able to manage multiple priorities, documentation requirements, and deadlines.
• Ability to frequently lift, push, pull, and support up to 50 pounds, including positioning or transferring patients and moving equipment.
• Valid driver’s license and insurance, and reliable transportation to perform job tasks.

Benefits

• Competitive compensation package.
• Tuition reimbursement for full-time staff and continuing education opportunities for all employees at no cost.
• Opportunities for advancement.
• Comprehensive insurance plans for medical, dental, and vision benefits.
• 401(K) with employer match.
• Paid time off, paid holidays, family, and pet bereavement.

You will report to the Regional Director or Administrator.