Hospice Social Services Manager
Position Summary
The Social Services Manager fills a management position with both clinical and management responsibility for his/her team; serves as liaison to and conduit between the Director of Patient Care Services, clinical staff on his/her respective team, patients and their families, and the community. The Social Services Manager conducts psychosocial assessments and evaluations and provides emotional counseling to patients/families and participates in the implementation of clinical policies and procedures; and carries out the organization's purposes in a manner consistent with the goals, objectives, and established policies. Works in conjunction with the Director of Patient Care Services to oversee and implement day-to-day operations and program planning.
Qualifications
Education: Masters degree in Social Work or Marriage and Family Therapy from a school accredited by the Council on Social Work Education
Credentials: Certified, licensed, or registered as appropriate. L.C.S.W. Required
Experience: Supervisory experience in hospice, long-term care, hospital and/or home health care
Core Competencies: Demonstrates competence in administration, supervision and training functions. Excellent written and verbal communication skills. Ability to work with dying patients and their families. Possesses a sympathetic attitude toward caring for the hospice patient and demonstrates positive communication skills in interacting with other members of the hospice team
Other: Valid driver's license, reliable transportation and auto insurance.
Essential Functions & Responsibilities
The role oversees the Psychosocial and Spiritual Services Departments by enforcing policies, guiding team members, and ensuring care aligns with the MVI and HNC Way Model. It includes supervising staff in assessing patient and family needs, reviewing documentation for quality and compliance, and holding regular case consultations with social workers and care advocates.
The position supports hiring, onboarding, performance evaluations, and provides ongoing training while keeping open communication with the DPCS on productivity, audits, and overall departmental functioning.
The role collaborates to integrate psychosocial services into the broader agency, maintains safety awareness, and builds relationships with community organizations.
The role also participates in QAPI activities, attends meetings and trainings, stays current through continuing education, and may carry a small patient caseload when needed to support census demands and prevent service gaps.
Benefits
Health insurance coverage, Medical/Dental/Vision 100% paid by employer
Matching 401K plan
Free Life Insurance/LTD plan
Continuous professional and clinical training
Generous PTO accrual
Holiday Pay
EAP - Employee Assistance Program
Small service area