Hospice manager

About the role

The Hospice Manager is a full-time, on-site role based in Zanesville, OH, responsible for overseeing daily operations of hospice services to ensure high-quality, compassionate end-of-life care.

Responsibilities

• Oversee daily operations of hospice services to ensure high-quality, compassionate end-of-life care.
• Manage interdisciplinary hospice teams, coordinate patient care plans, and ensure compliance with regulatory and accreditation standards.
• Collaborate with physicians, nurses, social workers, and other care professionals to support patients and families, manage caseloads, and monitor clinical outcomes.
• Develop and implement service improvement initiatives.
• Manage budgets and resources.
• Support staff training and development.
• Maintain clear communication with families, referral sources, and internal stakeholders.

Qualifications

• Strong customer service skills with a focus on patient, family, and community relationships.
• Clinical expertise in hospice or palliative medicine and a solid understanding of end-of-life care practices.
• Proven team leadership experience, including staff supervision, coaching, and performance management.
• Experience with sales or outreach activities, including building referral networks and promoting hospice services.
• Ability to design and deliver training, education, and onboarding programs for clinical and non-clinical staff.
• Rn licensure and prior hospice or home care experience preferred.
• Strong organizational, problem-solving, and time management skills, with attention to regulatory and documentation requirements.
• Excellent written and verbal communication skills and the ability to work collaboratively across disciplines.
• Bachelor’s degree in nursing, healthcare administration.