Hospice Scheduling Coordinator

About the role

The Hospice Scheduling Coordinator role involves verifying coverage of needed nurse aide visits, producing reports, and ensuring patient/resident safety. The coordinator works closely with the Payroll Department and communicates with care providers and clients.

Responsibilities

• Completes daily schedules for nursing staff, considering patients' plans of care, needs, and geographic location.
• Communicates daily itineraries to the nurse and prepares for outside agency nurse aides as needed.
• Contacts care providers and clients about day-to-day changes.
• Develops staffing plans for sick leave, vacation, and long-term leave.
• Produces reports and articulates their interpretation to the administrator.
• Maintains contact with the overnight administrator and handles call-outs from employees not reporting for work.
• Logs details in shift-specific call-out books and daily shift assignments.
• Ensures accurate recording and transcription of staff time to payroll.
• Assures patient/resident safety.
• Performs other duties as assigned.

Requirements

• Prior scheduling experience is required.
• Good computer skills, including Google Office and MS Office/Excel.
• Experience using HomeCare HomeBase (HCHB) is preferred.
• Knowledge of basic medical terminology.
• Excellent customer service skills, both internal and external.
• Organized with the ability to multitask efficiently.

Qualifications

• High school diploma or equivalent.
• Completion of a relevant certification program in hospice care.

Skills

• Strong organizational and time management skills.
• Ability to interpret and communicate complex medical reports.
• Effective communication and interpersonal skills.
• Proficiency in Microsoft Office applications.

Benefits

• Medical, dental, and vision insurance.
• Paid time off.
• 401(k) matching.
• Life insurance.
• Growth opportunities within the company.

Pay

$21-$24/hr BOE

Schedule

M-F | 8:00 AM - 5:00 PM