Hospice LPN Scheduling Coordinator

LPN Scheduling Coordinator | Queen City Hospice Location: Cincinnati, OH Schedule: Monday-Friday, 8:00 a.m.-5:00 p.m. Join the Queen City Hospice Team The founders of Queen City Hospice took the lessons learned from many years of experience in corporate America and created something different: a patient-centered hospice focused on maximizing resources at the bedside while keeping operations local. Our passion is providing patients and their families with exceptional hospice care that is rooted in the communities we serve. We are equally passionate about supporting our employees with the tools, resources, and environment they need to do their jobs effectively. We don't believe in overwhelming our team with unmanageable caseloads or quotas. Instead, we prioritize what matters most: our patients and the people who care for them. What We Offer Great culture and supportive team atmosphereComprehensive benefits, including medical, dental, vision, life/AD&D, and disability401(k) retirement plan with a generous company matchGenerous paid time off accrualsPaid holidaysTuition reimbursementEmployee Referral ProgramMerit increasesEmployee discount programs What You'll Do As an LPN Scheduling Coordinator, you'll play an important role in supporting our patients, providers, and clinical team by helping ensure schedules are organized and patients receive timely, responsive service. Responsibilities Include Confirm patient appointments and complete reminder calls according to established guidelinesManage patient and care provider schedules efficientlyTrack and report daily scheduling metrics and communicate scheduling trends to managementAnswer incoming calls and provide exceptional customer service to patients, families, providers, and visitorsMaintain accurate patient records within billing and scheduling systems and in hard-copy formats as neededComplete patient schedules, forms, and correspondenceInitiate and obtain insurance benefit and authorization verificationProvide additional billing and customer service support as needed What We're Looking For High school diploma requiredCurrent LPN license in the state of OhioExperience working in a high-volume medical office environment requiredTwo years of experience in a medical setting preferredExperience scheduling patients and coordinating patient testing preparation in a physician office preferredProficiency with Microsoft OfficeAbility to work collaboratively and professionally in a team-oriented environmentBilingual Spanish skills are a plusValid driver's license and proof of insurance required Make a Difference With Us If you're an organized, compassionate healthcare professional who enjoys supporting patients and collaborating with a dedicated team, we'd love to hear from you. Join Queen City Hospice and help us provide exceptional care to patients and families throughout the Cincinnati community. Employee wellbeing is top priority at Addus Homecare, and we're thrilled to announce our recognition as the top healthcare company on Indeed's 2024 Top 100 Work Wellbeing Index. View the full rankings here: https://www.indeed.com/employers/work-wellbeing/work-wellbeing-100-ranking.