Hospice RN Administrator II
About the role
We are seeking a Registered Nurse (RN) with at least an Associate’s Degree in Nursing and three to five years of healthcare management experience, preferably in hospice or home care. The ideal candidate should have a Bachelor’s degree in nursing and two or more years of direct patient care experience. They must also have a current license to practice nursing in the state of requested employment, CPR certification, and experience with hospice regulations and Medicare conditions of participation.
Responsibilities
- Provides leadership for a mid-sized hospice program, accountable for clinical quality, operational performance, and balanced, sustainable census growth.
- Demonstrates a commitment to excellence through focusing on quality care and/or service.
- Uses statistical and qualitative information to manage quality.
- Manages Human Resources effectively.
- Ensures policies and procedures are followed.
- Develops, recommends and implements policies and procedures, in collaboration with the Governing Body, that guide and support the provision of services.
- Manages Office Operations effectively.
- Directs the multiple teams of the assigned location, if applicable.
- Plans and organizes tasks and resources to achieve strategic goals and objectives.
- Monitors and supervises quality of patients' care of assigned location(s).
- Processes emergency calls and requests for assistance.
- Affords assistance with problem solving for patients in all settings.
- Prepares, monitors, and reviews monthly bills, supply costs, expense requests, mileage reimbursement, payroll and other expenses.
- Makes recommendations for service area regarding market opportunities for new programs or service.
- Ensures accuracy of marketing materials, public information materials and activities.
- Provides a safe environment for patients, visitors, customers and employees.
- Investigates and completes detailed reports of any incidents/accidents, grievances, complaints, medication errors and other problems within the time frames established by policy, and implements corrective and/or preventive action immediately.
- Works with physicians, patients, families, staff and others regarding problems, needs and concerns.
- Responsible for supervision and evaluation of family satisfaction surveys.
- Manages Financial Resources prudently and effectively.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Skills
- Strong understanding of hospice regulations, compliance, and Medicare conditions of participation.
- Proven ability to manage teams, budgets, and interdisciplinary operations.
- Exceptional communication, organizational, and leadership skills.
- Commitment to high-quality, compassionate care for patients and families.
Benefits
- Competitive Pay
- 401(k) with Company Match
- Career Advancement Opportunities
- National & Local Recognition Programs
- Teammate Assistance Fund
- Additional Full-Time Benefits
- Medical, Dental, Vision Insurance
- Mileage Reimbursement or Fleet Vehicle Program
- Generous Paid Time Off + 7 Paid Holidays
- Wellness Programs (Telemedicine, Diabetes Management, Joint & Spine Concierge Care)
- Education Support & Tuition Assistance (ASN to BSN, BSN to MSN)
- Free Continuing Education Units (CEUs)
- Company-paid Life & Long-Term Disability Insurance
- Voluntary Benefits (Pet, Critical Illness, Accident, LTC)