Hospice RN Administrator II

About the role

We are seeking a RN Hospice Administrator to lead a mid-sized hospice program. The ideal candidate is a licensed Registered Nurse with strong leadership experience in hospice care, home health, or clinical operations management. This role requires a commitment to excellence, patient-centered care, and clinical quality.

Responsibilities

• Provides leadership for a mid-sized hospice program, accountable for clinical quality, operational performance, and balanced, sustainable census growth.
• Demonstrates a commitment to excellence through focusing on quality care and/or service.
• Uses statistical and qualitative information to manage quality.
• Manages Human Resources effectively.
• Ensures policies and procedures are followed.
• Manages Office Operations effectively.
• Directs the multiple teams of the assigned location, if applicable.
• Plans and organizes tasks and resources to achieve strategic goals and objectives.
• Monitors and supervises quality of patients' care of assigned location(s).
• Processes emergency calls and requests for assistance.
• Affords assistance with problem solving for patients in all settings.
• Prepares, monitors, and reviews monthly bills, supply costs, expense requests, mileage reimbursement, payroll and other expenses.
• Makes recommendations for service area regarding market opportunities for new programs or service.
• Ensures accuracy of marketing materials, public information materials and activities.
• Provides a safe environment for patients, visitors, customers and employees.
• Investigates and completes detailed reports of any incidents/accidents, grievances, complaints, medication errors and other problems within the time frames established by policy, and implements corrective and/or preventive action immediately.
• Works with physicians, patients, families, staff and others regarding problems, needs and concerns.
• Responsible for supervision and evaluation of family satisfaction surveys.
• Incorporates safety topics into staff meetings.
• Regularly reviews safety policies and procedures (to include the Emergency Preparedness Plan); ensures that all employees are oriented to and understand their role in safety policies and procedures.
• Manages Financial Resources prudently and effectively.
• Completes financial reviews on recommended schedule.
• Budget worksheets are completed and submitted by scheduled deadlines.
• Annual expenditures are within annual budget except where variances are volume driven and have been approved.
• Continually seeks ways to reduce costs without affecting quality.
• Controls use of overtime and temporary personnel except when justified by increased volume or decreased staffing levels.
• Recommends space and other resources for needed services.
• May be asked to perform routine visits to patient homes or institutional setting and/or participate in on-call schedule.

Qualifications

• Registered Nurse with minimum of Associate’s Degree in Nursing required.
• Bachelor’s degree in nursing (BSN) from an accredited school of nursing preferred.
• Three to five years’ healthcare sales/management experience preferred.
• Minimum one year management/supervisory experience required.
• Two or more years’ experience in hospice/home care required.
• Meets all state-specific requirements for the Administrator role.
• Three years’ experience in direct patient care in a clinical setting preferred.
• Strong understanding of hospice regulations, compliance, and Medicare conditions of participation.
• Proven ability to manage teams, budgets, and interdisciplinary operations.
• Exceptional communication, organizational, and leadership skills.
• Commitment to high-quality, compassionate care for patients and families.
• CPR Certification.