Hospice RN Administrator II

About the role

We are seeking a RN Hospice Administrator to lead a mid-sized hospice program. Ideal candidates are licensed RNs with strong leadership experience in hospice care, home health, or clinical operations management. The role involves providing strategic leadership, overseeing interdisciplinary teams, ensuring high-quality care, and fostering a culture of compassion and integrity.

Responsibilities

• Provides leadership for a mid-sized hospice program, accountable for clinical quality, operational performance, and balanced, sustainable census growth.
• Demonstrates a commitment to excellence through focusing on quality care and/or service.
• Uses statistical and qualitative information to manage quality.
• Manages Human Resources effectively.
• Ensures policies and procedures are followed.
• Manages Office Operations effectively.
• Directs the multiple teams of the assigned location, if applicable.
• Plans and organizes tasks and resources to achieve strategic goals and objectives.
• Reviews and analyzes facts of a situation when developing a plan of action; considers all relevant information to make the most informed decision possible.
• Monitors and supervises quality of patients' care of assigned location(s).
• Processes emergency calls and requests for assistance.
• Affords assistance with problem solving for patients in all settings.
• Prepares, monitors, and reviews monthly bills, supply costs, expense requests, mileage reimbursement, payroll and other expenses.
• Makes recommendations for service area regarding market opportunities for new programs or service.
• Ensures accuracy of marketing materials, public information materials and activities.
• Provides a safe environment for patients, visitors, customers and employees.
• Investigates and completes detailed reports of any incidents/accidents, grievances, complaints, medication errors and other problems within the time frames established by policy, and implements corrective and/or preventive action immediately.
• Works with physicians, patients, families, staff and others regarding problems, needs and concerns.
• Responsible for supervision and evaluation of family satisfaction surveys.
• Manages Financial Resources prudently and effectively.

Requirements

• Registered Nurse with minimum of Associate’s Degree in Nursing required.
• Bachelor’s degree in nursing (BSN) from an accredited school of nursing preferred.
• Three to five years’ healthcare sales/management experience preferred.
• Minimum one year management/supervisory experience required.
• Two or more years’ experience in hospice/home care required.
• Meets all state-specific requirements for the Administrator role.
• Three years’ experience in direct patient care in a clinical setting preferred.
• Strong understanding of hospice regulations, compliance, and Medicare conditions of participation.
• Proven ability to manage teams, budgets, and interdisciplinary operations.
• Exceptional communication, organizational, and leadership skills.
• Commitment to high-quality, compassionate care for patients and families.
• CPR Certification.
• Current license to practice nursing in the state of requested employment, if applicable.

Qualifications

• Current license to practice nursing in the state of requested employment, if applicable.
• CPR Certification.
• Current automobile insurance and valid driver’s license.

Skills

• Leadership and management skills.
• Quality assurance and improvement.
• Teamwork and collaboration.
• Financial management.
• Compliance with regulatory standards.
• Effective communication and interpersonal skills.
• Problem-solving and decision-making abilities.

Benefits

• Competitive Pay.
• 401(k) with Company Match.
• Career Advancement Opportunities.
• National & Local Recognition Programs.
• Teammate Assistance Fund.
• Additional Full-Time Benefits:
• Medical, Dental, Vision Insurance.
• Mileage Reimbursement or Fleet Vehicle Program.
• Generous Paid Time Off + 7 Paid Holidays.
• Wellness Programs (Telemedicine, Diabetes Management, Joint & Spine Concierge Care).
• Education Support & Tuition Assistance (ASN to BSN, BSN to MSN).
• Free Continuing Education Units (CEUs).
• Company-paid Life & Long-Term Disability Insurance.
• Voluntary Benefits (Pet, Critical Illness, Accident, LTC).