Hospice RN Administrator II

About the role

We are seeking a RN Hospice Administrator to lead a mid-sized hospice program. The ideal candidate is a licensed Registered Nurse with strong leadership experience in hospice care, home health, or clinical operations management. The role involves providing strategic leadership and operational oversight, overseeing interdisciplinary teams, ensuring high-quality care, and fostering a culture of compassion and integrity.

Responsibilities

• Provides leadership for a mid-sized hospice program, accountable for clinical quality, operational performance, and balanced, sustainable census growth.
• Demonstrates a commitment to excellence through focusing on quality care and/or service.
• Uses statistical and qualitative information to manage quality.
• Manages Human Resources effectively.
• Ensures policies and procedures are followed.
• Develops, recommends, and implements policies and procedures, in collaboration with the Governing Body, that guide and support the provision of services.
• Manages Office Operations effectively.
• Directs the multiple teams of the assigned location, if applicable.
• Plans and organizes tasks and resources to achieve strategic goals and objectives.
• Makes appropriate assignments among employees in accordance with their personal abilities and limitations; ensures fair and consistent workload distribution.
• Reviews and analyzes facts of a situation when developing a plan of action; considers all relevant information to make the most informed decision possible.
• Achieves predetermined objectives and goals.
• Processes emergency calls and requests for assistance.
• Assists with problem solving for patients in all settings.
• Prepares, monitors, and reviews monthly bills, supply costs, expense requests, mileage reimbursement, payroll and other expenses.
• Makes recommendations for service area regarding market opportunities for new programs or service.
• Safeguards a safe environment for patients, visitors, customers and employees.
• Investigates and completes detailed reports of any incidents/accidents, grievances, complaints, medication errors and other problems within the time frames established by policy, and implements corrective and/or preventive action immediately.
• Works with physicians, patients, families, staff and others regarding problems, needs and concerns.
• Supervises and evaluates family satisfaction surveys.
• Manages Financial Resources prudently and effectively.

Qualifications

• Registered Nurse with minimum of Associate’s Degree in Nursing required.
• Bachelor’s degree in nursing (BSN) from an accredited school of nursing preferred.
• Three to five years’ healthcare sales/management experience preferred.
• Minimum one year management/supervisory experience required.
• Two or more years’ experience in hospice/home care required.
• Merges all state-specific requirements for the Administrator role.
• Strong understanding of hospice regulations, compliance, and Medicare conditions of participation.
• Proven ability to manage teams, budgets, and interdisciplinary operations.
• Exceptional communication, organizational, and leadership skills.
• Commitment to high-quality, compassionate care for patients and families.
• CPR Certification.