Hospice Office Support

Key Responsibilities

• Answer and direct phone calls in a courteous, professional, and compassionate manner.
• Greet visitors, patients' family members, and vendors while maintaining a welcoming office environment.
• Perform general clerical tasks such as filing, scanning, copying, faxing, and data entry.
• Maintain office records and documentation accurately and confidentially in accordance with company policies and healthcare privacy requirements.
• Aid with scheduling meetings, staff appointments, and office activities as needed.
• Manage incoming and outgoing mail, deliveries, and office correspondence.
• Order and maintain office supplies and notify management of inventory needs.
• Support hospice staff with administrative tasks, reports, and document preparation.
• Maintain organized patient and administrative files in both paper and electronic systems.
• Assist with onboarding paperwork, timesheets, and other routine personnel or office documentation as assigned.
• Help ensure compliance with office procedures, confidentiality standards, and applicable regulations.
• Perform other administrative duties as assigned to support office operations.

Qualifications

• A high school diploma or equivalent is required.
• Previous office, receptionist, or administrative support experience is preferred.
• Experience in a healthcare, hospice, home health, or medical office setting is preferred.
• Proficiency in Microsoft Office including Word, Excel, Outlook, and basic office equipment is required.
• Strong organizational, communication, and multitasking skills are essential.
• The ability to maintain confidentiality and handle sensitive information professionally is critical.
• A friendly, dependable demeanor and effective communication with diverse staff and families is important.
• A basic knowledge of medical terminology is a plus.