Hospice Business Office

Location: Santa Fe, NM • Full-Time

About the role

We are seeking a highly organized, detail-oriented, and proactive Hospice Business Office Coordinator to support the daily administrative operations of our growing hospice agency. This position plays a critical role in ensuring efficient office management, payroll processing, billing reconciliation, employee onboarding, HR support, and administrative coordination. The ideal candidate thrives in a fast-paced healthcare environment, demonstrates exceptional attention to detail, maintains confidentiality, and possesses strong communication and problem-solving skills.

Responsibilities

• Billing & Revenue Cycle Support
  • Reconcile hospice billing and claims data for accuracy and completeness.
  • Review billing reports and identify discrepancies for correction.
  • Assist with insurance verification and payment tracking.
  • Work collaboratively with clinical and finance teams to resolve billing issues.
  • Maintain accurate financial records and documentation.
• Payroll Administration
  • Process payroll accurately and timely.
  • Audit timesheets, mileage, PTO, and payroll reports.
  • Resolve payroll discrepancies and employee inquiries.
  • Maintain payroll records and ensure compliance with company policies.
• Human Resources & Recruiting
  • Coordinate recruitment activities including posting positions, scheduling interviews, and candidate communication.
  • Facilitate employee onboarding and orientation processes.
  • Complete background checks, reference checks, and credential verification.
  • Maintain personnel files and HR documentation.
  • Assist with employee benefits administration and compliance tracking.
  • Monitor licensure, certifications, and required training renewals.
• Administrative Operations
  • Answer phones and provide professional customer service to patients, families, referral partners, and staff.
  • Prepare reports, correspondence, and meeting materials.
  • Maintain office supplies and coordinate vendor needs.
  • Assist leadership with special projects and operational initiatives.
  • Support compliance with Medicare, state, and accreditation requirements.
  • Manage document filing and record retention processes.

Requirements

• Minimum 2 years of administrative, HR, payroll, or business office experience.
• Healthcare, hospice, home health, or medical office experience preferred.
• Strong proficiency in Microsoft Office Suite (Excel, Word, Outlook).
• Experience with payroll systems and HR platforms preferred.
• Excellent organizational and time-management skills.
• Strong attention to detail and accuracy.
• Ability to maintain confidentiality and professionalism.
• High school diploma required; Associate's or Bachelor's degree preferred.

Benefits

• Competitive salary
• Medical, dental, and vision benefits
• Paid time off
• Holiday pay
• Professional development opportunities
• Supportive team culture
• Opportunity to make a meaningful impact in hospice care