Business Office Specialist Hospice

Responsible for performance of various clerical and billing duties including but not limited to accurate data input, maintenance of patient medical records, answering multi-line office phones.

Responsibilities

• Input patient visit data from paper visit verification into the billing system to ensure accurate and timely billing and payroll processes.
• Enter and generate client data in HomeCare HomeBase with high accuracy for admissions and recertifications.
• Maintain a tracking system for physicians' orders to ensure compliance in billing processes.
• Notify the Director of Operations or designee when documentation is delinquent from staff.
• Copy and distribute completed admission and patient information, along with all signed orders, to appropriate staff.
• Pull medical records and print claims for billing review each billing cycle.
• Assist with checking billing frequencies and orders every billing period.
• Assemble and organize forms for admission packets, discharge packets, and post‑hospital admission packets.
• Assemble new admission charts for import into the EMR.
• Maintain security of patient records in locked files.
• File medical records, physicians' orders, lab reports, progress notes, and clinical notes for active and discharged patients in the EMR.
• Conduct clerical audits on discharged charts and process them according to company policy.
• Track and maintain logs of Medicaid and other funding source records and orders.
• Verify and monitor Medicaid authorizations, approvals, and visits as directed.
• Assist the Clinical Manager or designee with payor follow‑ups as needed.
• Maintain office and medical supply inventory.
• Schedule patient visits on an ongoing basis.
• Perform general office duties, including answering telephones, greeting visitors, and handling incoming/outgoing mail.
• Perform other duties as assigned.

Qualifications

• High school diploma or equivalent.
• Two (2+) years of general office experience, with at least one (1+) year in data entry or word processing functions.
• Working knowledge of office practices and procedures.
• Strong computer, data entry, and software skills.
• Preferred: Knowledge of medical terminology.