Hospice Liaison

Essential Duties & Responsibilities

• Consistently meet and/or exceed qualified referral and admissions criteria every month.
• Demonstrate a high degree of responsibility for attendance, use work time in a productive and efficient manner, and work independently most of the time using excellent time/territory management skills.
• Proactively prepare for scheduled appointments and meetings.
• Foster a positive attitude and build morale among staff, promoting open communication with all departments.
• Participates in Company functions to build community and public awareness of Peoples Hospice and Palliative Care services.
• Develop a pricing strategy with peers and VP to help the company maximize profits and market share while ensuring that the Company’s customers are satisfied.
• Maintain accurate records, document actions, maintain control of budgeted expenses, and submit required reports on time.
• Continue professional growth through attendance at workshops, professional in-services, etc.
• Maintain medical ethics in compliance with company policies and procedures.
• Comply with all state and federal regulations pertaining to operations of a Medicare certified hospice agency.
• Maintain a professional image.
• Uses appropriate phone etiquette
• Promote a customer friendly atmosphere for all visitors and always ensure patient confidentiality.
• Perform other duties as assigned.

Requirements

• HS diploma required.
• Bachelor’s degree preferred.
• Experience in health care industry with weighted emphasis in sales/marketing.
• Prefer practical and theoretical knowledge of hospice.
• Requires proven interpersonal, coordination, team building, and leadership skills with ability to communicate effectively, especially with Physicians and Senior Managers.
• Requires a demonstrated understanding of financial management.
• Proficiency using Microsoft Word, Excel, and PowerPoint is required.
• Ability to prioritize, manage time effectively, and make independent decisions when necessary is essential.

Qualifications

HS diploma required. Bachelor’s degree preferred. Experience in health care industry with weighted emphasis in sales/marketing. Prefer practical and theoretical knowledge of hospice. Requires proven interpersonal, coordination, team building, and leadership skills with ability to communicate effectively, especially with Physicians and Senior Managers. Requires a demonstrated understanding of financial management. Proficiency using Microsoft Word, Excel, and PowerPoint is required. Ability to prioritize, manage time effectively, and make independent decisions when necessary is essential.