Hospice Liaison

Essential Duties & Responsibilities

• Consistently meet and/or exceed qualified referral and admissions criteria every month.
• Demonstrate a high degree of responsibility for attendance, use work time in a productive and efficient manner, and work independently most of the time using excellent time/territory management skills.
• Proactively prepare for scheduled appointments and meetings.
• Foster a positive attitude and build morale among staff, promoting open communication with all departments.
• Participates in Company functions to build community and public awareness of Peoples Hospice and Palliative Care services.
• Develop a pricing strategy with peers and VP to help the company maximize profits and market share while ensuring that the Company’s customers are satisfied.
• Maintain accurate records, document actions, maintain control of budgeted expenses, and submit required reports on time.
• Continue professional growth through attendance at workshops, professional in-services, etc.
• Maintain medical ethics in compliance with company policies and procedures.
• Comply with all state and federal regulations pertaining to operations of a Medicare certified hospice agency.
• Maintain a professional image.
• Uses appropriate phone etiquette
• Promote a customer friendly atmosphere for all visitors and always ensure patient confidentiality.
• Perform other duties as assigned.

Requirements

• HS diploma required.
• Bachelor’s degree preferred.
• Experience in health care industry with weighted emphasis in sales/marketing.
• Prefer practical and theoretical knowledge of hospice.
• Requires proven interpersonal, coordination, team building, and leadership skills with ability to communicate effectively, especially with Physicians and Senior Managers.
• Requires a demonstrated understanding of financial management.
• Proficiency using Microsoft Word, Excel, and PowerPoint is required.
• Ability to prioritize, manage time effectively, and make independent decisions when necessary is essential.