Hospice Excellence Leader of Performance

Responsibilities

• Serves as a strategic advisor and mentor to branch leaders, ensuring alignment with clinical and operational standards.
• Provides hands-on leadership support for onboarding, coaching, and retention of new and existing clinical leaders.
• Establishes consistent expectations for clinical leadership performance, accountability, and execution across assigned branches.
• Counsels and mentors emerging and tenured leaders, strengthening clinical decision-making, operational execution, and leadership effectiveness.
• Conducts routine and targeted site visits to evaluate operational and clinical performance, identify risks, and reinforce best practices.
• Designs, develops, and implements standardized curriculum to support onboarding, orientation, and ongoing development of hospice clinical leaders.
• Partners with Education, Clinical Practice, and Compliance leaders to ensure curriculum reflects current evidence-based practice, regulatory requirements, and enterprise quality priorities.
• Evaluates effectiveness of leadership development programs through performance outcomes, quality metrics, and leader readiness, and adjusts programming as needed.
• Identifies gaps in clinical, operational, and leadership performance through audits, data analysis, and on-site evaluations.
• Serves as a deployed resource to underperforming or high-risk branches to conduct comprehensive gap assessments and implement targeted plans of correction.
• Develops and executes structured intervention plans in collaboration with regional operational and clinical leadership, with clear timelines, accountability, and measurable outcomes.
• Provides short-term intensive support to stabilize operations, improve clinical practice, and strengthen leadership execution.
• Collaborates with Clinical Quality, Compliance, and Operations leaders to ensure sustained improvement and successful transition back to routine oversight.
• Promotes adherence to evidence-based clinical practice, regulatory requirements, and company policies.
• Serves as a subject matter expert for compliance, clinical systems, and regulatory updates.
• Ensures consistent application of clinical standards, documentation expectations, and quality practices across all branches.
• Works cross-functionally to address complex operational and clinical challenges requiring coordinated solutions.
• Supports alignment between regional operations and enterprise goals for growth, quality, patient experience, and efficiency.
• Identifies ongoing educational needs across branches and ensures delivery of targeted, high-impact training initiatives.
• Maintains training compliance and effectiveness to ensure alignment with clinical and operational expectations.
• Strengthens leadership bench development through mentorship, coaching, and structured development strategies.
• Participates in evaluation of patient care coordination and hospice service delivery across multiple care settings.
• Supports initiatives that improve patient outcomes, family experience, and publicly reported quality metrics.

Requirements

• Registered Nurse (RN) with active, unencumbered license required.
• Minimum of five (5) years of progressive leadership experience, with hospice or home health experience strongly preferred.
• Demonstrated success improving clinical quality outcomes, leadership performance, and operational execution across multiple sites.
• Proven experience in leadership development, education, training, or curriculum design preferred.

Qualifications

• Minimum of five (5) years of progressive leadership experience, with hospice or home health experience strongly preferred.
• Demonstrated success improving clinical quality outcomes, leadership performance, and operational execution across multiple sites.
• Proven experience in leadership development, education, training, or curriculum design preferred.

Skills

• Strategic planning and implementation skills.
• Leadership development and mentorship skills.
• Operational and clinical performance improvement skills.
• Compliance and regulatory expertise.
• Collaborative problem-solving abilities.
• Effective communication and stakeholder management skills.

Benefits

• Comprehensive benefits package including health insurance, retirement plans, and paid time off.
• Opportunities for career advancement and leadership development.
• Flexible work arrangements to support work-life balance.
• Community involvement and volunteer opportunities.

Pay

Competitive compensation based on experience and qualifications.

Schedule

Full-time position with flexible scheduling to accommodate the demands of the role.

About the Role

The Hospice Excellence Leader of Performance provides strategic clinical and operational leadership to hospice branches. This role is responsible for strengthening branch performance, advancing clinical quality, and ensuring consistent execution of operational standards and regulatory requirements. The Leader partners closely with clinical and operational leaders to drive performance improvement, enhance patient care delivery, and support leadership development at the branch level. This role serves as a key field-based resource, ensuring alignment with enterprise clinical practice standards, quality expectations, and operational goals while supporting scalable, high-performing hospice operations across the region. The Regional Director also serves as a rapid-response clinical and operational resource, deploying targeted support to branches requiring focused intervention, stabilization, and performance improvement.

About Our Line of Business

Adoration Health, an affiliate of BrightSpring Health Services, provides quality and compassionate services in the comfort of home, providing support for patients, families, and caregivers in their time of need. Adoration was formed to fill the need for a loving, community-focused, caring organization. We empower patients to live with dignity, find a sense of fulfillment, and celebrate with their families a life well-lived. Our employees and caregivers are proud to be a part of the Adoration team and the mission of our company. For more information, please visit www.adorationhealth.com. Follow us on Facebook and LinkedIn.