Hospice Clinical Team Manager (RN Required)

About the role

The Team Manager leads the Patient Care Team, overseeing all patient care services and ensuring that interdisciplinary plans of care are integrated and responsive to patient and family needs.

Responsibilities

• Supervise, evaluate, and coordinate the interdisciplinary team
• Evaluate and document patient admissions and discharges
• Serve as patient advocate and coordinator for community health care providers
• Maintain and update patient records
• Assure continuity of care from admission to discharge or transfer to bereavement
• Manage team schedule and services 24/7
• Facilitate interdisciplinary meetings and plan of care updates
• On-call rotation participation
• Interview, select, train, supervise, and dismiss team staff
• Evaluate staff competence and performance
• Oversee staff and volunteer schedules
• Review and approve payroll
• Monitor clinical records and team activities
• Develop and implement performance improvement activities
• Ensure completion of patient/family satisfaction surveys
• Participate in surveys and regulatory requests
• Perform utilization reviews and cost containment
• Attend inservices and develop professional growth
• Provide customer service and marketing support
• Participate in professional development and mentoring

Requirements

• Reliable transportation with appropriate license and insurance
• Private telephone in home
• Knowledge of primary medical and nursing care principles
• Understanding of interdisciplinary health care team dynamics
• Working knowledge of VITAS information system
• Two years supervisory experience or equivalent
• Bachelor's degree preferred
• Current R.N. License

Qualifications

• Knowledgeable about the process of dying and bereavement
• Ability to work independently and manage a team
• Strong communication and problem-solving skills
• Ability to handle sensitive and confidential information