Hospice Clinical Team Assistant

About the role

Capital City Hospice is proud to be Ohio‑made. Every decision we make about hospice care is made with patients and families in mind. Our team is rooted in the communities we serve and is dedicated to delivering the highest quality of care for Central Ohio residents. We support patients to remain wherever they call home throughout their entire journey. Our staff carries low patient caseloads, are never on call, and enjoy a positive work experience with manageable workloads, support, and flexibility. We are the fastest‑growing hospice care provider in the Midwest.

Benefits

• Great culture and team atmosphere
• Comprehensive benefits, including medical, dental, and vision (effective on the first of the month)
• 401(k) retirement plan with a generous company match
• Generous time‑off accruals
• Paid holidays
• Tuition reimbursement
• Employee referral program
• Merit increases
• Employee discount programs
• Recognition as the top healthcare company on Indeed’s 2024 Top 100 Work Wellbeing Index

Responsibilities

• Manage all daily clinical records functions, including establishing and implementing clinical records policies.
• Ensure clinical record systems are maintained in compliance with state, federal, and other regulations.
• Maintain comprehensive working knowledge of documentation regulations and serve as a resource for appropriate organization personnel.
• Protect all clinical records through control procedures for both open and closed records.
• Protect the confidentiality of patient and organization information through effective controls and direct supervision of clinical records.
• Forward copies of clinical records to authorized users according to policy.
• Complete an administrative record audit following patient discharge and forward the record to the Clinical Supervisor for clinical audit.

Qualifications

• At least three years of experience in clinical records management, preferably in hospice care operations.
• LVN/LPN license preferred, but not required.
• Information systems knowledge required.
• Demonstrated ability to supervise and direct clerical personnel.
• Good communication and public relations skills.
• Autonomy, organization, assertiveness, flexibility, and cooperation in performing job responsibilities.