Hospice Clinical Branch Director
Hospice care is personal. It’s about people, trust, and being present when it matters most. At VitalCaring, we focus on delivering high-quality care, building strong teams, and developing lasting relationships with patients, families, and partners.
About the Role
As a Hospice Clinical Branch Director, you’ll lead day-to-day operations while staying closely connected to the care being delivered - supporting your team and ensuring a consistent, high standard across the branch. You’ll work alongside experienced leaders who prioritize both patient outcomes and team engagement. The expectation is to lead with consistency and accountability - supporting your team, making thoughtful decisions, and following through. This role is well-suited for a leader who values doing things the right way - clinically, operationally, and culturally - and understands that long-term performance is built through quality care, strong leadership, and trust.
Who We Are
VitalCaring is a leading provider of home health and hospice services, built on a mission to transform lives and foster hope through genuine caring. Our values - trustworthy, capable, compassionate, proactive, and called - aren’t just words. They show up in how we care for patients and how we lead our teams.
Responsibilities
- Drive Balanced Performance
- Oversee branch operations, financials, and performance with a long-term mindset
- Monitor key indicators like quality outcomes, patient satisfaction, and team stability
- Ensure the branch operates efficiently while never compromising care
- Recognize that growth is the result of doing the right things consistently
- Lead Patient-Centered Care First
- Ensure every patient and family receives compassionate, high-quality hospice care
- Set the tone for a patient-first culture where dignity, communication, and experience matter
- Partner closely with clinical leaders to maintain strong outcomes, compliance, and survey readiness
- Be present and engaged - supporting your team in delivering care, not just directing it
- Build and Support a Strong, Accountable Team
- Recruit and develop a team that reflects the heart of the community you serve
- Create a culture of support, accountability, and consistency
- Coach leaders and clinicians to grow, while holding clear expectations for performance
- Be a leader your team trusts - visible, approachable, and steady
- Strengthen Community Relationships
- Build genuine relationships with local providers, referral partners, and families
- Represent VitalCaring as a trusted, dependable partner in the community
- Support thoughtful growth through reputation, service, and follow-through
Requirements
- Active RN license (required)
- 3+ years of leadership experience in hospice, home health, or healthcare operations
- Strong understanding of clinical quality, compliance, and regulatory standards
- Experience leading teams with a focus on engagement, retention, and development
- Ability to manage operations while keeping patient care at the center of decisions
- Excellent communication and relationship-building skills
What Sets You Apart
- You believe great care is the foundation of everything
- You lead with integrity, consistency, and accountability
- You know how to balance expectations - supporting your team while holding the line
- You value relationships and reputation, especially in a small-market setting
- You understand that leadership is presence, not just oversight
Why Choose VitalCaring?
- Patient-Focused Approach
We prioritize quality care and expect our leaders to support that standard in daily operations and decision-making.
- Supportive Leadership Environment
You’ll be supported by experienced leaders who have built high-performing, patient-centered organizations and who are invested in your success.
- Opportunity to Lead and Grow
Take ownership of your branch while continuing to develop your leadership skills and impact.
Benefits
Health & Wellness
- Medical, Dental, and Vision coverage
- Pharmacy benefits
- Virtual care and mental health support
- Flexible Spending Accounts (FSA) and Health Savings Account (HSA)
- Supplemental health and life insurance
Financial & Protection
- 401(k) with company match
- Employee referral program
- Prepaid legal services
- Identity theft protection
Work-Life Balance & Perks
- Generous paid time off
- Pet insurance
- Tuition and continuing education reimbursement