Hospice Clinical Branch Director

Join VitalCaring – Where Your Leadership Changes Lives

About the role

Hospice care is personal. It’s about people, trust, and being present when it matters most. At VitalCaring, we focus on delivering high-quality care, building strong teams, and developing lasting relationships with patients, families, and partners. As a Hospice Clinical Branch Director, you’ll lead day-to-day operations while staying closely connected to the care being delivered - supporting your team and ensuring a consistent, high standard across the branch. You’ll work alongside experienced leaders who prioritize both patient outcomes and team engagement. The expectation is to lead with consistency and accountability - supporting your team, making thoughtful decisions, and following through. This role is well-suited for a leader who values doing things the right way - clinically, operationally, and culturally - and understands that long-term performance is built through quality care, strong leadership, and trust.

Who We Are

VitalCaring is a leading provider of home health and hospice services, built on a mission to transform lives and foster hope through genuine caring. Our values - trustworthy, capable, compassionate, proactive, and called - aren’t just words. They show up in how we care for patients and how we lead our teams.

Responsibilities

• Drive Balanced Performance
  • Oversee branch operations, financials, and performance with a long-term mindset
  • Monitor key indicators like quality outcomes, patient satisfaction, and team stability
  • Ensure the branch operates efficiently while never compromising care
  • Recognize that growth is the result of doing the right things consistently
• Lead Patient-Centered Care First
  • Ensure every patient and family receives compassionate, high-quality hospice care
  • Set the tone for a patient-first culture where dignity, communication, and experience matter
  • Partner closely with clinical leaders to maintain strong outcomes, compliance, and survey readiness
  • Be present and engaged - supporting your team in delivering care, not just directing it
• Build and Support a Strong, Accountable Team
  • Recruit and develop a team that reflects the heart of the community you serve
  • Create a culture of support, accountability, and consistency
  • Coach leaders and clinicians to grow, while holding clear expectations for performance
  • Be a leader your team trusts - visible, approachable, and steady
• Strengthen Community Relationships
  • Build genuine relationships with local providers, referral partners, and families
  • Represent VitalCaring as a trusted, dependable partner in the community
  • Support thoughtful growth through reputation, service, and follow-through

Requirements

• Active RN license (required)
• 3+ years of leadership experience in hospice, home health, or healthcare operations
• Strong understanding of clinical quality, compliance, and regulatory standards
• Experience leading teams with a focus on engagement, retention, and development
• Ability to manage operations while keeping patient care at the center of decisions
• Excellent communication and relationship-building skills

What Sets You Apart

• You believe great care is the foundation of everything
• You lead with integrity, consistency, and accountability
• You know how to balance expectations - supporting your team while holding the line
• You value relationships and reputation, especially in a small-market setting
• You understand that leadership is presence, not just oversight

Benefits

Health & Wellness

• Medical, Dental, and Vision coverage
• Pharmacy benefits
• Virtual care and mental health support
• Flexible Spending Accounts (FSA) and Health Savings Account (HSA)
• Supplemental health and life insurance

Financial & Protection

• 401(k) with company match
• Employee referral program
• Prepaid legal services
• Identity theft protection

Work-Life Balance & Perks

• Generous paid time off
• Pet insurance
• Tuition and continuing education reimbursement

Why Choose VitalCaring?

• Patient-Focused Approach – We prioritize quality care and expect our leaders to support that standard in daily operations and decision-making.
• Supportive Leadership Environment – You’ll be supported by experienced leaders who have built high-performing, patient-centered organizations and who are invested in your success.
• Opportunity to Lead and Grow – Take ownership of your branch while continuing to develop your leadership skills and impact.