Homecare Consultant/Marketer

About Us

With over 50 years of dedicated service to our communities, Personal Touch has been a trusted provider of home care and is a leading national home care agency. Our priority lies in ensuring exemplary patient care while fostering a supportive and empowering workplace culture for all team members. We are currently seeking compassionate and skilled professionals to join our team and continue our legacy of providing personalized and attentive care to patients in the comfort of their own home.

Why Choose Us

• Employee Recognition Programs
• Comprehensive Health Benefits
• Generous Paid Time Off
• Retirement Benefits
• Life Insurance
• Mileage Reimbursement
• Opportunities for Professional Growth and Development
• Employee Assistance Program
• Perks Program

JOB SUMMARY

As a Home Care Consultant, Sales & Marketing you will provide leads business to business customer solutions through sales, implementation, account management and home health care services. This position will support the achievement of organizational strategies and targets. Collaborates with the referral sources to generate referrals to Personal-Touch Home Care. Ensures PTHC meets the needs of the referral sources and works under the general direction of Senior VP of Business Development.

RESPONSIBILITIES

• Builds new and expands current PTHC relationships with business-to-business customers that result in win/win business growth opportunities and effectively cross-sells (as appropriate) all Personal-Touch.
• Provides day-to-day home health care consulting services support through continual contact with facility staff and/or physician/physician office staff.
• Identifies opportunities and participates in strategy development of new and/or enhanced business development opportunities designed to meet/exceed sales targets and support customers' needs.
• Defines referral sources and identifies key opportunities to partner with new and existing customers that meet mutual goals.
• Develops annual account plans; re-assess account plans throughout the year to monitor progress against goals and the execution of account strategies.
• Updates account profiles, plans as needed.
• Prepares and delivers presentations for new and enhanced programs and services to facility staff; physician offices and staff; and oversees implementation activities linked to such programs and services.
• Partners with facility staff and/or physicians or physicians office staff to address and problem resolve issues.
• Communicates with Operational Staff as necessary related to capacity constraints, complaint resolution, ability to accept cases, clinical initiatives, teamwork building, customer inquiries as required to hit organizational goals.
• Completes and submits weekly log of activities used to reach target.
• Participates in special projects and performs other duties as assigned.

QUALIFICATIONS

• Bachelor's Degree in Health Care Administration, Marketing, Nursing or related discipline or equivalent work experience required.
• Minimum of 2 years of management, marketing or sales experience required, preferably in health care, nursing, social services, or related discipline.
• Ability to negotiate win/win outcomes and demonstrates exceptional customer service skills.
• Strong detail-oriented and follow-up skills, as well as the ability to manage multiple priorities.
• Knowledge of health plans, Medicare, Medicaid, related to overall home health benefits.

PAY

$65,000.00 - $69,000.00 per year

SCHEDULE

Full-time