Home Medical Equipment Specialist I
for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). Use - for any list of duties/requirements/benefits, and
for prose. Do NOT repeat the job title as a heading (the page already shows it) and do NOT put Job ID / requisition numbers as headings — fold minor metadata into a short
or drop it. Preserve ALL substantive information; do NOT invent or summarize away detail. Remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. IMPORTANT: include a section ONLY when the posting has real, specific content for it — never emit a heading followed by filler/placeholder text (e.g. "commensurate with experience", "not specified", "N/A", "varies", "TBD") and never create Pay/Schedule/Benefits sections unless the posting actually states them. Prefer a few substantive sections over many thin ones. Output ONLY the HTML fragment — no /, no markdown code fences.
We need to parse the posting and extract sections.
The posting includes:
- Intro paragraph: "Why Mayo Clinic Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans – to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic."
- Then "Benefits Highlights" list: Medical: Multiple plan options. Dental: Delta Dental or reimbursement account for flexible coverage. Vision: Affordable plan with national network. Pre-Tax Savings: HSA and FSAs for eligible expenses. Retirement: Competitive retirement package to secure your future.
- Then "Responsibilities" paragraph: The HME Specialist I position is the first of multiple career opportunities within the Mayo Clinic Stores. Assists patients with product selection and training of home medical equipment in accordance with provider prescriptions. Gathers registration and insurance information accurately and efficiently, and processes information for payment according to payer requirements. Handles private patient information in a compliant and confidential manner. Assists with maintaining store inventory including inventory cycle counts and perpetual inventory. Performs duties of the job in a manner that is attentive to age and ability considerations of the patient. This position provides patient-focused support for compression garments and mastectomy products, including measurements, fitting, product selection, and education. Conducts fitting appointments to ensure appropriate fit, comfort, and use of prescribed products while delivering exceptional customer service. May provide patients with additional durable medical equipment or medical supplies depending on store location. This position location is located in downtown Rochester at the Compression, Mastectomy, and Wigs store. During the selection process, you may participate in an OnDemand (pre-recorded) interview that you can complete at your convenience. During the OnDemand interview, a question will appear on your screen, and you will have time to consider each question before responding. You will have the opportunity to re-record your answer to each question. Mayo Clinic will only see the final recording. The completed interview will be reviewed by a Mayo Clinic staff member and you will be notified of next steps. This vacancy is not eligible for sponsorship. We will not sponsor or transfer visas for this position. Also, Mayo Clinic DOES NOT participate in the F-1 STEM OPT extension program.
- Then "Qualifications" list: High school diploma or equivalent. Prior customer service, sales, healthcare, or patient care experience preferred. Prior DME experience is preferred but not required. Effectively reads, writes, speaks and understand English. Able to learn technical tasks and able to follow written and verbal directions. Comfortable utilizing technology, problem solving and efficient with software applications. Exceptional customer service and communication skills with high level professionalism and ability to have crucial conversations. Proven ability to multi-task and make good decisions regarding customer service. Must be able to work independently as needed. Knowledge of Medicare, Medicaid and/or private insurance billed preferred with attention to detail. Physical and mental stamina to be able to withstand what can often be a fast-paced environment; may be on feet or sitting on feet 90-100% of the time. Must be able to tolerate repetitive hand motion. Must be able to lift up to 50 pounds. Must be current on all applicable annual competencies. For locations requiring driving a company vehicle, must have a valid driver’s license and a clean driving record.
- Then "Exemption Status Nonexempt" (maybe part of metadata). Then "Compensation Detail $21.91 - $29.60 / hour". Then "Benefits Eligible Yes". Then "Schedule Full Time Hours/Pay Period 80". Then "Schedule Details Monday-Friday 8am-5pm with flexibility to support business needs". Then "Weekend Schedule Not Applicable". Then "International Assignment No". Then "Site Description ..." paragraph about locations. Then "Equal Opportunity ..." boilerplate (should be removed). Then "Learn more about the "EOE is the Law" ." (boilerplate). Then "Mayo Clinic participates in E-Verify ..." (boilerplate). Then "Recruiter Tavy Smalls" (metadata). We need to remove EEO/equal-opportunity/legal boilerplate, duplicated lines, application instructions. Also remove "Benefits Highlights" maybe we treat as Benefits section.
We need to decide sections: Possibly "About the role" (intro paragraph), "Responsibilities", "Qualifications", "Benefits", "Pay", "Schedule". Also maybe "Site Description" could be part of About the role or separate? The instruction says use headings like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. So we should map content accordingly.
We have:
- Intro paragraph: Could be "About the role" (or "About Mayo Clinic").
- Responsibilities: we have a paragraph describing responsibilities.
- Qualifications: we have list.
- Benefits: we have Benefits Highlights list.
- Pay: we have Compensation Detail $21.91 - $29.60 / hour.
- Schedule: we have Schedule Full Time Hours/Pay Period 80, Schedule Details Monday-Friday 8am-5pm with flexibility to support business needs, Weekend Schedule Not Applicable.
We also have Exemption Status Nonexempt, Benefits Eligible Yes, International Assignment No. Those could be considered metadata; maybe we can fold into a short
under a generic "Details" but instruction says only use those headings if real specific content. We could include them in a
under maybe "About the role" or just drop them? The instruction: "Do NOT put Job ID / requisition numbers as headings — fold minor metadata into a short
or drop it." So we can include a short
for metadata like Exemption Status, Benefits Eligible, International Assignment. But we need to decide where to place. Could add a
after the intro or before sections.
Also Site Description: paragraph about locations. Could be part of About the role or maybe a separate "About Mayo Clinic" but we only have About the role heading. Could incorporate into About the role.
We must not include boilerplate like Equal Opportunity, E-Verify, Recruiter.
We must not include duplicated lines.
We must preserve all substantive information.
Thus final HTML:
About the role
Why Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans – to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic.
Site Description: Just as our reputation has spread beyond our Minnesota roots, so have our locations. Today, our employees are located at our three major campuses in Phoenix/Scottsdale, Arizona, Jacksonville, Florida, Rochester, Minnesota, and at Mayo Clinic Health System campuses throughout Midwestern communities, and at our international locations. Each Mayo Clinic location is a special place where our employees thrive in both their work and personal lives. Learn more about what each unique Mayo Clinic campus has to offer, and where your best fit is.
Metadata: Exemption Status: Nonexempt. Benefits Eligible: Yes. International Assignment: No.
Responsibilities
The HME Specialist I position is the first of multiple career opportunities within the Mayo Clinic Stores. Assists patients with product selection and training of home medical equipment in accordance with provider prescriptions. Gathers registration and insurance information accurately and efficiently, and processes information for payment according to payer requirements. Handles private patient information in a compliant and confidential manner. Assists with maintaining store inventory including inventory cycle counts and perpetual inventory. Performs duties of the job in a manner that is attentive to age and ability considerations of the patient. This position provides patient-focused support for compression garments and mastectomy products, including measurements, fitting, product selection, and education. Conducts fitting appointments to ensure appropriate fit, comfort, and use of prescribed products while delivering exceptional customer service. May provide patients with additional durable medical equipment or medical supplies depending on store location. This position location is located in downtown Rochester at the Compression, Mastectomy, and Wigs store. During the selection process, you may participate in an OnDemand (pre-recorded) interview that you can complete at your convenience. During the OnDemand interview, a question will appear on your screen, and you will have time to consider each question before responding. You will have the opportunity to re-record your answer to each question. Mayo Clinic will only see the final recording. The completed interview will be reviewed by a Mayo Clinic staff member and you will be notified of next steps. This vacancy is not eligible for sponsorship. We will not sponsor or transfer visas for this position. Also, Mayo Clinic DOES NOT participate in the F-1 STEM OPT extension program.
Qualifications
- High school diploma or equivalent.
- Prior customer service, sales, healthcare, or patient care experience preferred.
- Prior DME experience is preferred but not required.
- Effectively reads, writes, speaks and understand English.
- Able to learn technical tasks and able to follow written and verbal directions.
- Comfortable utilizing technology, problem solving and efficient with software applications.
- Exceptional customer service and communication skills with high level professionalism and ability to have crucial conversations.
- Proven ability to multi-task and make good decisions regarding customer service.
- Must be able to work independently as needed.
- Knowledge of Medicare, Medicaid and/or private insurance billed preferred with attention to detail.
- Physical and mental stamina to be able to withstand what can often be a fast-paced environment; may be on feet or sitting on feet 90-100% of the time.
- Must be able to tolerate repetitive hand motion.
- Must be able to lift up to 50 pounds.
- Must be current on all applicable annual competencies.
- For locations requiring driving a company vehicle, must have a valid driver’s license and a clean driving record.
Benefits
- Medical: Multiple plan options.
- Dental: Delta Dental or reimbursement account for flexible coverage.
- Vision: Affordable plan with national network.
for prose. Do NOT repeat the job title as a heading (the page already shows it) and do NOT put Job ID / requisition numbers as headings — fold minor metadata into a short
or drop it. Preserve ALL substantive information; do NOT invent or summarize away detail. Remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. IMPORTANT: include a section ONLY when the posting has real, specific content for it — never emit a heading followed by filler/placeholder text (e.g. "commensurate with experience", "not specified", "N/A", "varies", "TBD") and never create Pay/Schedule/Benefits sections unless the posting actually states them. Prefer a few substantive sections over many thin ones. Output ONLY the HTML fragment — no /, no markdown code fences. We need to parse the posting and extract sections. The posting includes: - Intro paragraph: "Why Mayo Clinic Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans – to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic." - Then "Benefits Highlights" list: Medical: Multiple plan options. Dental: Delta Dental or reimbursement account for flexible coverage. Vision: Affordable plan with national network. Pre-Tax Savings: HSA and FSAs for eligible expenses. Retirement: Competitive retirement package to secure your future. - Then "Responsibilities" paragraph: The HME Specialist I position is the first of multiple career opportunities within the Mayo Clinic Stores. Assists patients with product selection and training of home medical equipment in accordance with provider prescriptions. Gathers registration and insurance information accurately and efficiently, and processes information for payment according to payer requirements. Handles private patient information in a compliant and confidential manner. Assists with maintaining store inventory including inventory cycle counts and perpetual inventory. Performs duties of the job in a manner that is attentive to age and ability considerations of the patient. This position provides patient-focused support for compression garments and mastectomy products, including measurements, fitting, product selection, and education. Conducts fitting appointments to ensure appropriate fit, comfort, and use of prescribed products while delivering exceptional customer service. May provide patients with additional durable medical equipment or medical supplies depending on store location. This position location is located in downtown Rochester at the Compression, Mastectomy, and Wigs store. During the selection process, you may participate in an OnDemand (pre-recorded) interview that you can complete at your convenience. During the OnDemand interview, a question will appear on your screen, and you will have time to consider each question before responding. You will have the opportunity to re-record your answer to each question. Mayo Clinic will only see the final recording. The completed interview will be reviewed by a Mayo Clinic staff member and you will be notified of next steps. This vacancy is not eligible for sponsorship. We will not sponsor or transfer visas for this position. Also, Mayo Clinic DOES NOT participate in the F-1 STEM OPT extension program. - Then "Qualifications" list: High school diploma or equivalent. Prior customer service, sales, healthcare, or patient care experience preferred. Prior DME experience is preferred but not required. Effectively reads, writes, speaks and understand English. Able to learn technical tasks and able to follow written and verbal directions. Comfortable utilizing technology, problem solving and efficient with software applications. Exceptional customer service and communication skills with high level professionalism and ability to have crucial conversations. Proven ability to multi-task and make good decisions regarding customer service. Must be able to work independently as needed. Knowledge of Medicare, Medicaid and/or private insurance billed preferred with attention to detail. Physical and mental stamina to be able to withstand what can often be a fast-paced environment; may be on feet or sitting on feet 90-100% of the time. Must be able to tolerate repetitive hand motion. Must be able to lift up to 50 pounds. Must be current on all applicable annual competencies. For locations requiring driving a company vehicle, must have a valid driver’s license and a clean driving record. - Then "Exemption Status Nonexempt" (maybe part of metadata). Then "Compensation Detail $21.91 - $29.60 / hour". Then "Benefits Eligible Yes". Then "Schedule Full Time Hours/Pay Period 80". Then "Schedule Details Monday-Friday 8am-5pm with flexibility to support business needs". Then "Weekend Schedule Not Applicable". Then "International Assignment No". Then "Site Description ..." paragraph about locations. Then "Equal Opportunity ..." boilerplate (should be removed). Then "Learn more about the "EOE is the Law" ." (boilerplate). Then "Mayo Clinic participates in E-Verify ..." (boilerplate). Then "Recruiter Tavy Smalls" (metadata). We need to remove EEO/equal-opportunity/legal boilerplate, duplicated lines, application instructions. Also remove "Benefits Highlights" maybe we treat as Benefits section. We need to decide sections: Possibly "About the role" (intro paragraph), "Responsibilities", "Qualifications", "Benefits", "Pay", "Schedule". Also maybe "Site Description" could be part of About the role or separate? The instruction says use headings like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. So we should map content accordingly. We have: - Intro paragraph: Could be "About the role" (or "About Mayo Clinic"). - Responsibilities: we have a paragraph describing responsibilities. - Qualifications: we have list. - Benefits: we have Benefits Highlights list. - Pay: we have Compensation Detail $21.91 - $29.60 / hour. - Schedule: we have Schedule Full Time Hours/Pay Period 80, Schedule Details Monday-Friday 8am-5pm with flexibility to support business needs, Weekend Schedule Not Applicable. We also have Exemption Status Nonexempt, Benefits Eligible Yes, International Assignment No. Those could be considered metadata; maybe we can fold into a short
under a generic "Details" but instruction says only use those headings if real specific content. We could include them in a
under maybe "About the role" or just drop them? The instruction: "Do NOT put Job ID / requisition numbers as headings — fold minor metadata into a short
or drop it." So we can include a short
for metadata like Exemption Status, Benefits Eligible, International Assignment. But we need to decide where to place. Could add a
after the intro or before sections. Also Site Description: paragraph about locations. Could be part of About the role or maybe a separate "About Mayo Clinic" but we only have About the role heading. Could incorporate into About the role. We must not include boilerplate like Equal Opportunity, E-Verify, Recruiter. We must not include duplicated lines. We must preserve all substantive information. Thus final HTML:
About the role
Why Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans – to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic.
Site Description: Just as our reputation has spread beyond our Minnesota roots, so have our locations. Today, our employees are located at our three major campuses in Phoenix/Scottsdale, Arizona, Jacksonville, Florida, Rochester, Minnesota, and at Mayo Clinic Health System campuses throughout Midwestern communities, and at our international locations. Each Mayo Clinic location is a special place where our employees thrive in both their work and personal lives. Learn more about what each unique Mayo Clinic campus has to offer, and where your best fit is.
Metadata: Exemption Status: Nonexempt. Benefits Eligible: Yes. International Assignment: No.
Responsibilities
The HME Specialist I position is the first of multiple career opportunities within the Mayo Clinic Stores. Assists patients with product selection and training of home medical equipment in accordance with provider prescriptions. Gathers registration and insurance information accurately and efficiently, and processes information for payment according to payer requirements. Handles private patient information in a compliant and confidential manner. Assists with maintaining store inventory including inventory cycle counts and perpetual inventory. Performs duties of the job in a manner that is attentive to age and ability considerations of the patient. This position provides patient-focused support for compression garments and mastectomy products, including measurements, fitting, product selection, and education. Conducts fitting appointments to ensure appropriate fit, comfort, and use of prescribed products while delivering exceptional customer service. May provide patients with additional durable medical equipment or medical supplies depending on store location. This position location is located in downtown Rochester at the Compression, Mastectomy, and Wigs store. During the selection process, you may participate in an OnDemand (pre-recorded) interview that you can complete at your convenience. During the OnDemand interview, a question will appear on your screen, and you will have time to consider each question before responding. You will have the opportunity to re-record your answer to each question. Mayo Clinic will only see the final recording. The completed interview will be reviewed by a Mayo Clinic staff member and you will be notified of next steps. This vacancy is not eligible for sponsorship. We will not sponsor or transfer visas for this position. Also, Mayo Clinic DOES NOT participate in the F-1 STEM OPT extension program.
Qualifications
- High school diploma or equivalent.
- Prior customer service, sales, healthcare, or patient care experience preferred.
- Prior DME experience is preferred but not required.
- Effectively reads, writes, speaks and understand English.
- Able to learn technical tasks and able to follow written and verbal directions.
- Comfortable utilizing technology, problem solving and efficient with software applications.
- Exceptional customer service and communication skills with high level professionalism and ability to have crucial conversations.
- Proven ability to multi-task and make good decisions regarding customer service.
- Must be able to work independently as needed.
- Knowledge of Medicare, Medicaid and/or private insurance billed preferred with attention to detail.
- Physical and mental stamina to be able to withstand what can often be a fast-paced environment; may be on feet or sitting on feet 90-100% of the time.
- Must be able to tolerate repetitive hand motion.
- Must be able to lift up to 50 pounds.
- Must be current on all applicable annual competencies.
- For locations requiring driving a company vehicle, must have a valid driver’s license and a clean driving record.
Benefits
- Medical: Multiple plan options.
- Dental: Delta Dental or reimbursement account for flexible coverage.
- Vision: Affordable plan with national network.