Home Health Office Receptionist and CNA - Hybrid Role

Benefits: Health insurancePaid time offVision insurance401(k) matchingDental insurance Summary: We're looking for a versatile team member to fill a new hybrid role that blends front-office support with hands-on patient care. In this position, you'll primarily staff the front desk as our home health office receptionist, while also serving as a certified CNA available to complete field visits as patient care needs arise (field visits are typically completed within 45 minutes to a maximum of 1 hour.) Responsibilities: Receptionist/Administrative Duties: Conducts self in a professional and courteous mannerServes as receptionist and permits only authorized personnel beyond the reception areaAnswers the telephone and receives messages in a pleasant, professional mannerReceives and submits faxed informationEnsures confidentiality of all Protected Health InformationEnsures faxed information is submitted to the appropriate personAssists in the production and completion of requested documents, including plans of care and other documents as requestedEnsures all documents produced are grammatically correct and properly spelledEnsures all office equipment is working and properly maintainedChecks eligibility for patientsEnters patient dataSchedules visitsPrepares invoices for payrollGathers needed information for private billing and faxes it to billingCoordinates with private insurance companies for authorizationChecks HMO status on the first of each month for all patients, prints and files 3 pages per patientAdds new physician information into the system after collecting NPI and other required informationPerforms miscellaneous office tasks such as faxing, copying, answering phones, maintaining Excel spreadsheets, drafting memos, and other duties as assigned CNA/Field Visit Duties: Provides safe and effective care to the sick and elderlyTakes accurate temperature, pulse, respiration, and blood pressurePerforms simple procedures as an extension of the therapy service, as directedFollows Universal Precautions and washes hands before and after each patient visitCompletes all work assignments and turns in notes as required by Agency policyUnderstands and adheres to established Agency policies and proceduresAdheres to Agency standards and consistently interprets and accurately performs assigned responsibilitiesMaintains acceptable attendanceReports incomplete work assignments to the RNMaintains a clean, well-groomed appearanceDemonstrates effective time management through daily documentationAttends position-related in-services, case conferences, and staff meetingsAttends all mandatory in-service programs as scheduledCompletes a minimum of 12 hours of in-service training per calendar year (based on date of employment)Maintains a clean and neat work environmentDemonstrates sound judgment and decision-makingCoordinates care with the RN and reports changes in patient conditionParticipates in the Agency's QAPI meetings Financial Wellness Benefits That Go Beyond The Paycheck We understand that financial stress can impact overall well-being. That’s why we offer innovative programs to help our team members manage and reduce debt: Student Loan Repayment Support: We offer direct contributions toward student loan repayment to help you pay down your balance faster. 0% Interest Loans: Access interest-free loans designed to help you consolidate or pay off high-interest debt, including student loans—making your financial goals more achievable.