Receptionist - Healthcare

About MedMark Treatment Centers

MedMark Treatments, a progressive substance‑abuse treatment organization, is committed to the highest quality of patient care in a comfortable outpatient clinic setting. Our ultimate goal is to address the physical, emotional, and mental aspects of opioid use disorder to help each of our patients achieve long‑term recovery and an improved quality of life.

Responsibilities

• Perform secretarial duties, including answering phones, forwarding calls, managing mail flow, data entry, reconciling daily money collected, and office inventory control.
• Assist Medical Director/Program Physician/Nurse Practitioner with patient intakes – scheduling, patient check‑in, insurance verification, payment collection, and follow‑up calls.
• Obtain patient histories from other NTPs, build blank patient files for new admissions, archive discharged files, and prepare and maintain reports and records.
• Maintain office cleanliness: clean children’s play area, disinfect lab area, and clean coffee/beverage area.
• If applicable, facilitate specimen collection from patients, deliver to lab, file results, and distribute to counselors.
• Other duties as assigned.

Qualifications

• High school diploma or equivalent with at least 1 year of prior experience in an office setting.
• Excellent customer service and professional public presentation skills, including telephone etiquette.
• Proficient in basic PC skills; Microsoft Word and Excel preferred.
• Ability to understand and follow oral and written directions and establish effective working relationships with patients, program management, medical staff, counselors, and peers.
• Ability to maintain routine records and communicate effectively, both orally and in writing.
• Self‑directed with the ability to work with little supervision.
• Flexible and cooperative in fulfilling all obligations.
• Pass satisfactory drug screen and criminal background check.

Benefits

• Competitive salary.
• Comprehensive benefits package including medical, dental, vision, and 401(k).
• Generous paid time off accrual.
• Excellent growth and development opportunities.
• Satisfying and rewarding work striving to overcome the opioid epidemic.