Home Health Intake Coordinator

Key Responsibilities

• Process Referrals: Receive, review, and process incoming patient referrals from hospitals, physicians, and community resources.
• Patient Intake: Conduct initial screenings to gather demographic, clinical, and insurance information needed to determine eligibility for home health services.
• Insurance Verification: Verify insurance benefits,
• Coordination of Care: Collaborate closely with scheduling coordinators, clinical managers, and authorization department.
• Data Management: Input accurate patient data into the Electronic Medical Records (EMR) system while maintaining strict HIPAA compliance.
• Customer Service: Serve as a helpful, empathetic resource for patients and families, answering questions about the intake process and setting clear expectations.

Qualifications & Skills

• Experience: Minimum of 1–2 years of experience in healthcare, preferably with Intake experience or Medical Assisting.
• Education: High school diploma or equivalent required.
• Technical Skills: Proficiency with Electronic Medical Records (EMR) software and standard office programs (Microsoft Office/Google Workspace).
• Soft Skills: Outstanding communication and interpersonal skills, strong problem-solving abilities, and high empathy for patient needs.

Benefits

• 401(k) matching
• Company parties
• Dental insurance
• Paid time off
• Vision insurance