Home Health Intake Coordinator

About the role

Utilize your organizational abilities and empathy in a position that truly impacts lives. At Phoenix Home Care & Hospice, we're not merely filling a vacancy — we're creating a team of compassionate, motivated professionals who seek to find meaning in their work.

Responsibilities

• Process and coordinate new referrals for home health services
• Partner with our sales and marketing team to keep communication seamless
• Support local operations with scheduling, insurance verification, and problem-solving
• Maintain accurate records and provide clear communication with staff and families
• Bring flexibility, organization, and positivity to a fast-paced office environment
• Weekend On-Call Rotation

Requirements

• 1+ year of office experience preferred (healthcare knowledge a plus!)
• Strong computer and data entry skills
• Excellent phone etiquette and communication skills
• Reliable, detail-oriented, and highly organized
• Positive attitude, strong work ethic, and a heart for service
• Willing to train the right person with the right drive

Pay

$18-20/hr Monday-Friday schedule, no weekends!

Schedule

Monday-Friday schedule, no weekends!

Benefits

• Multiple medical plans (Medical, Dental, Vision)
• PTO, holidays, life insurance, 401(k), short- & long-term disability
• Ongoing training & development
• A culture that values people — not just productivity

Qualifications

• 1+ year of office experience preferred (healthcare knowledge a plus!)
• Strong computer and data entry skills
• Excellent phone etiquette and communication skills
• Reliable, detail-oriented, and highly organized
• Positive attitude, strong work ethic, and a heart for service
• Willing to train the right person with the right drive