Home Health Assistant Director

Key Responsibilities / Essential Functions

• Serves as a Home Care Leader displaying sound managerial judgment, exemplary customer service behaviors, excellent team building and people skills at all times.
• Assists with direction of home health operations meeting/exceeding departmental goals.
• Provides input and plans in the overall development and clinical administration of the Agency.
• Directs implementation of approved work methods, patient care model and procedures that reflect elements essential to rendering high quality care.
• Participates in the review, analysis, and appraisal of the effectiveness of the total Agency program.
• Reviews and evaluates existing policies and practices to determine if current method provides the means for the staff to carry out their responsibilities and achieve projected goals.
• Directs the Performance Improvement team.
• Interviews and hires all clinical associates as applicable.
• Maintains the agency in a state of survey readiness at all times.
• Ensures the agency complies with all state, local and federal regulatory requirements.
• Coordinates case conferences oversight with each discipline reporting to ensure quality care for patients.
• Ensures that an effective quality assurance program is established and maintained, including the oversight of all required agency manuals.
• Manages activities of the agency in a manner that is fiscally responsible and supports the accomplishment of business objectives.
• Enforces home health model by following established workflow processes and holding team members accountable to task assignments.
• Reviews key benchmark reports with team members, sets clear expectations on performance, provides training/resources to achieve expectations and holds clinical staff accountable.
• Maintains effective and efficient ongoing communication with the Home Health Director, reporting all operational aspects of the agency related to patient care, physician relations, community relations or other areas impacting agency performance.
• Completes periodic reviews of policies relevant to patient care with the Performance Improvement Committee.
• Assists with direction and participates in the Performance Improvement Program as required including chart audits and oversight of adverse events.
• Stands in for the Home Health Director in their absence. Serves as the lead agency clinician when the Director is not an RN, or at the direction of the Home Health Director when the Director is an RN.
• Develops an Annual Performance Improvement Plan that includes operating metrics, regulatory opportunities for improvement; and Outcome, Process, and Patient Engagement Measures.
• Analyzes, reports and trends Agency performance metrics including operational success factors, Home Health Compare, patient engagement (CAHPS), and Star Reports to measure achievement of quantitative and qualitative standards.
• Responds to requests for quality-improvement related information by oversight agencies such as the Centers for Medicare and Medicaid and approved/related compliance vendors.
• As a member of the Home Health Leadership Team, Participates in the Senior On-call rotation, if necessary.
• Provides the final sign-off on all patient concerns and assures all are documented appropriately.

Education

• Graduate of a school of nursing, (BSN preferred).
• Current Alabama or Compact state RN license.
• Knowledgeable in federal and state governmental regulations governing home health services; demonstrates excellent nursing judgment and leadership ability; possesses 1 year of management experience in nursing with demonstrated ability to motivate and develop staff using team concepts, strong interpersonal/communication skills.
• Minimum of 2 years of Medicare home health experience within a PPS/PDGM environment.
• Current BLS certification or be able to obtain within 60 days of employment.
• Ability to read, write legibly, speak, and comprehend English.
• Prefer experience with Homecare Homebase.

Staff Development

• Assists with direction of clinical recruiting and hiring.
• Coordinates orientation and training for employees, assuring all assigned staff have the educational and training preparation to provide care.
• This may include preparation for certification.
• Directs home visit evaluation process, documents and reports findings, and develops time limited improvement plans.
• Directs employee performance.
• Responsible for assigned staff performance evaluations.
• Executes progressive discipline up to and including termination.
• Maintains performance, patient and employee satisfaction and financial standards as outlined in the performance evaluation.
• Performs compliance requirements as outlined in the Employee Handbook.