Health Care Home Director

Responsibilities

• Effectively trains staff on health information training (HIT) tools and initiatives and provides technical assistance when needed.
• Effectively manages HCH team to ensure required services and documentation are completed fully and timely.
• Safeguards Nurse Care Manager’s (NCM’s) adequately manage their caseloads assigned by HCH Director.
• Safeguards NCM’s attendance at weekly team meetings and active participation.
• Ensures effective coordination of hospital admissions/discharge planning, including medication reconciliation and hospital alerts are promptly acted upon by the HCH team.
• Conducts scheduled and ongoing quality assurance HCH activities to ensure services and documentation are completed per standards.
• Annually, and as needed, completes HCH policy manual reviews and revisions to ensure program is in compliance with CARF, DMH, CCBHO and other entities involved with standards of care within timeline given.
• Safeguards that HCH reporting measures are completed and submitted in a timely manner to DMH, including the HCH Monthly Implementation Report.
• Safeguards compliance with required DMH expectations and timelines for HCH enrollment, dis-enrollment and transfer notifications.
• Proactively educates program staff and other departments and community members about Healthcare Home and chronic health diseases.
• Performs all other duties as assigned.

Physical Requirements

• Normal Office environment.
• Prolonged sitting, frequent standing, bending, stooping, and occasional lifting.
• Requires normal range of hearing and manual dexterity sufficient to operate keyboard, telephone, photocopier, calculator, and other office equipment as needed.
• Requires ability to work under stressful conditions and to work irregular hours and deal with irate individuals.
• Requires use of a computer TB test upon hire.