Home Care Director
Buckner International · Dallas, TX · 2 wk ago
HybridHealthcareFull-time
Location: Dallas, TX - Hybrid
Address: 12377 Merit Drive, Suite 900 Dallas TX 75201
About the Role
We are seeking a Home Care Director to join our new home care service at Buckner. As a Home Care Director, you will lead the daily operations and growth of the home care location. This role is responsible for ensuring high-quality resident care, regulatory compliance, financial performance, employee development, and business growth. This position will build strong relationships with residents, families, referral partners, and the community while fostering a positive, high-performing team culture. Join our team and inspire happiness in the lives of others!
Responsibilities
- Direct and oversee the daily operations, budgets, and performance goals of the location
- Promote a positive, accountable, and collaborative work environment
- Monitor operational and financial performance to improve efficiency and profitability
- Oversee scheduling, billing, payroll, documentation, and administrative functions
- Support ongoing caregiver training and professional development
- Recruit, train, coach, and develop staff and caregivers
- Develop and implement strategies to grow referrals, clients, and market presence
- Build and maintain strong referral partnerships with hospitals, physicians, senior living communities, social workers, and other referral sources
- Participate in community events, networking opportunities, and outreach activities
- Leverage digital marketing, social media, and community engagement initiatives to strengthen brand awareness and market growth
- Track referral activity, marketing initiatives, and business development
- Partner with leadership on strategic growth initiatives
- Maintain accurate records and documentation
- Promote quality care, safety, and continuous improvement
- Build strong relationships with residents, families, caregivers, and community partners
- Monitor resident satisfaction and caregiver retention and implement improvements as needed
Requirements
- Associate's degree required
- Bachelor’s degree in Healthcare Administration, Business, Marketing, Communications, or a related field preferred
- Five or more years of leadership experience in home care, healthcare, senior services, staffing, operations, sales, marketing, or a related field
- Success leading teams, managing operations, and driving business growth
- Experience building referral relationships and supporting community outreach preferred
- Strong leadership, coaching, and team-building abilities
- Strong organizational, problem-solving, and decision-making skills
- Experience managing budgets and operational performance
- Understanding of business development, marketing, and customer service practices
- Commitment to serving seniors and supporting caregivers
- Bilingual (English/Spanish) preferred but not required
- Experience with social media and digital marketing platforms
- Valid driver’s license, acceptable driving record, and required insurance
- Ability to travel locally and regionally as needed
Schedule
Full-Time