Assistant Director of Health Home Care Management

Responsibilities

• Congduct weekly/bi-weekly supervision with care management supervisors/senior care managers to provide support, direction, and leadership development.
• Facilitate monthly team meetings with subordinates.
• Assist in training new employees.
• Ensure that supervisors and care management staff are attending all trainings as required and remain updated with any needed certifications (i.e., CANS).
• Complete comprehensive auditing of care management charts to ensure compliance with Health Home policies and ensure timely follow-up by care managers and supervisors.
• Responsible for distribution of compliance data from tableau reporting system to care management staff.
• Attend all monthly training/update webinars and office hours for Lead Health Homes.
• Perform supervisor duties in the event of their absence.
• Oversee billing to ensure that care managers are submitting all billing questionnaires by the last day of each month and are billing at capacity.
• Work with Corp Officer leadership and Supervisors to strengthen the integration of health home care management into local Salvation Army activities.

Qualifications

• Bachelor’s Degree (BA) and minimum of six years of experience minimum, master’s degree preferred.
• Relevant experience includes serving children and families in child welfare, developmental disabilities, behavioral health, primary care or social services.
• Experience in health home care management preferred.
• Must have 2-4 years of supervisory experience.
• Work competently and with professionalism across a broad spectrum of individuals/families with diverse cultural, ethnic, and racial backgrounds and experiences;
• Ability to deliver family-driven, client-guided services.
• Ability to work in an effective and focused manner when self-directed and beyond immediate oversight, be highly organized and self-motivated.
• Must be able to work independently and deliver upon goals and outcomes as assigned.
• Solid writing and verbal communication.
• Comfortable making presentations to large and small groups.
• Requires computer proficiency including ability to learn new data systems and manage work across multiple systems, word processing skills.
• Must have and maintain a valid driver’s license that meets The Salvation Army insurance requirements.
• Must have regular and consistent access to a reliable, registered, and insured vehicle for travel across the Division.