Care Manager of Health Home Care Management

Job Responsibilities / Competencies

• Perform Health-Related Social Needs (HRSN) assessments and document findings in Unite Us and eCW
• Provide general navigation services and communicate program objectives to patients
• Affiliate with scheduling appointments related to social drivers of health, including reminder and follow-up calls
• Contact patients to support continuity of care and escalate cases requiring enhanced care management
• Compile and distribute educational materials based on patient needs
• Identify individual and community resources that support healthy lifestyles (e.g., transportation, exercise programs, community services)
• Maintain timely and accurate documentation of patient interactions
• Engage approximately 25 new patients per week
• Perform population management activities as assigned

Special Skills & Knowledge

• Demonstrated understanding of health care and social service systems
• Strong ability to build effective relationships with patients and care teams
• Excellent interpersonal communication and organizational skills
• Strong time-management and problem-solving skills
• Patience and capability to navigate complex systems of care
• Proficient computer skills, with the ability to document concurrently in Unite Us and eCW

Minimum Qualifications

• Education: High School Diploma
• Language: English (required); Spanish (preferred)
• Work Location: Onsite
• Status: Temporary
• Pay Range: $20/hour