Home Equity Processor

About the role

As our Home Equity Loan Processor, you will provide outstanding, quality service to external and internal members while ensuring compliance with TILA-RESPA Integrated Disclosure (TRID) regulations and preparing accurate loan documentation for closings.

Responsibilities

• Prepare documents related to TRID compliance, including loan estimates, closing disclosures, and change-in-circumstance disclosures.
• Prepare loan documentation for branch loan closings and ensure accuracy through quality control processes.
• Obtain homeowners insurance documentation from insurance companies prior to closings and monitor files for proper coverage.
• Demonstrate knowledge of all TRID forms, regulations, requirements, and associated timelines.
• Order title policies, flood determinations, and property evaluations, and review them for accuracy.
• Review files to ensure all required conditions are met prior to closing.
• Prepare outgoing wire instructions related to loan closings.
• Communicate frequently with third parties such as title insurance, homeowners insurance, and appraisal companies.
• Monitor and process emails received in the department-shared inbox.
• Handle lender questions and requests regarding loans and documentation.
• Monitor the digital signature dashboard for acknowledged disclosures.

Requirements

• High school diploma or equivalent degree (GED, HSED).
• Minimum of one year of real estate lending experience is preferred.
• Knowledge of home equity document preparation and/or lending is preferred.
• Exceptional attention to detail and accuracy.
• Strong organizational and time management skills.
• Excellent written and verbal communication skills.
• Familiarity with Microsoft Office suite and web-based software packages.
• Passion for providing outstanding service to internal and external members.
• Ability to work hard, find solutions, and maintain a positive attitude.

Compliance Accountabilities

• Act in accordance with Community First Credit Union policies and procedures.
• Complete all required compliance training and continuing education within specified timeframes.
• Maintain thorough knowledge of internal operating procedures within the Consumer Lending Services Department, as well as applicable laws and regulations.

Work Environment

The work environment is characteristic of a professional office setting. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.