Jobs · Management · Maryland

Home Care Therapy Manager Clinical Operations

MedStar Health · Rosedale, MD · 3 wk ago
On-siteManagement$103k/yrFull-time
We need to output HTML fragment with sections: About the role (maybe "About The Job" heading?), Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. The posting includes: About The Job (General Summary of Position) - we can use

About the role

(or "About The Job"? The instruction: use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we should use those exact headings. So we need sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Pay (since salary range given). Benefits? Not mentioned. Schedule? Not mentioned. So we omit Benefits and Schedule. We need to preserve all substantive info. Remove boilerplate. The posting includes many duties; we need to list them as
  • . Also qualifications: Minimal Qualifications includes Education, Experience, Licenses and Certifications. Also Knowledge Skills and Abilities. We need to map to sections: Requirements (maybe includes education, experience, licenses), Qualifications (maybe similar?), Skills (knowledge skills and abilities). However we must not duplicate. The instruction: Use sections only when posting has real specific content. We can decide to combine some. But we need to follow typical structure: About the role (summary), Responsibilities (duties), Requirements (education, experience, licenses), Qualifications (maybe preferred qualifications?), Skills (knowledge, skills, abilities). However the posting lumps "Minimal Qualifications" includes Education, Experience, Licenses and Certifications. Then "Knowledge Skills and Abilities". So we could treat Requirements as Education, Experience, Licenses. Qualifications maybe not needed if same. But we could put Qualifications as "Preferred: Master's degree preferred". Actually the posting says: Education Bachelor's degree required and Master's degree preferred. Experience 1-2 years ... required and 3-4 years Field experience with Medstar health homecare. required. Licenses and Certifications ... So we can put Requirements: Education, Experience, Licenses. Qualifications: maybe we could note "Master's degree preferred" as a qualification. But we need to avoid filler. Let's think: The posting includes "Minimal Qualifications" heading with subpoints Education, Experience, Licenses and Certifications. Then separate "Knowledge Skills and Abilities". So we could map: - About the role: summary paragraph. - Responsibilities: list of duties. - Requirements: Education, Experience, Licenses and Certifications (maybe as subpoints). - Skills: Knowledge Skills and Abilities (including reimbursement knowledge, leadership skills, interpersonal skills, computer skills). - Pay: salary range. We should not repeat job title. No Job ID. We need to output only HTML fragment. Let's craft:

    About the role

    ... summary ...

    Responsibilities

    • ... each duty ...
    • ...

    Requirements

    • Education: Bachelor's degree required; Master's degree preferred.
    • Experience: 1-2 years progressively responsible managerial experience in home healthcare managing multidisciplinary teams of healthcare professionals required; 3-4 years field experience with MedStar Health home care required.
    • Licenses and Certifications: RN - Registered Nurse - State Licensure and/or Compact State Licensure in at least 1 of the following jurisdictions: Maryland, VA, District of Columbia (upon hire) OR Valid Therapy/Allied Health license in at least 1 of those jurisdictions (upon hire) OR RN License or Therapy/Allied Health license must be obtained within one year of employment in the outstanding jurisdictions (within 1 year).

    Skills

    • Extensive working knowledge of reimbursement and regulatory guidelines.
    • Demonstrated leadership skills including the ability to apply sound principles of management and supervision.
    • Excellent interpersonal skills including verbal and written communication.
    • Basic computer skills preferred.

    Pay

    This position has a hiring range of USD $102,606.00 - USD $196,996.00 per year.

    We need to ensure we didn't include any boilerplate. Also we removed duplicated lines. Ensure we preserve all substantive info: The summary includes many sentences; we need to include them in the About the role paragraph. Let's capture the summary: "The Clinical Operations Manager is responsible for effectively managing administrative financial and clinical services for a multidisciplinary team of home healthcare professionals. This role involves leading patient-facing clinical associates at MedStar Home Health ensuring their satisfaction and achieving positive patient outcomes. The manager creates a practice environment that exemplifies patient care values and implements a care delivery system focused on putting the patient first. As a recognized professional role model the Clinical Operations Manager fosters an environment that supports MedStar Health's goals mission vision philosophy and values. Facilitates the cost-effective utilization of available resources (human material and financial) and ensures a high level of quality of care that is consistent with established standards of nursing practice for the patient populations served. In this role the Clinical Operations Manager assumes leadership authority and is responsible for managing operational personnel and financial activities in the specified units and departments." We'll put that as paragraph. Now responsibilities: need to list all duties from "Primary Duties And Responsibilities" onward. Let's extract each bullet-like sentence. The text is long; we need to capture each duty as separate
  • . We'll need to parse. Let's copy the responsibilities section: "Primary Duties And Responsibilities Ensures the implementation and compliance of field staff with all policies and procedures. Contributes to the achievement of established goals and objectives and adheres to department policies procedures quality standards and safety standards. Completes annual Code of Conduct Compliance and other mandatory training. Complies with governmental and accreditation regulations.Maintains effective working relationships with other departments and participates in multidisciplinary quality and service improvement teams. Participates in meetings and on committees and represents the department and agency in community outreach efforts. Oversees clinical outcomes and revenue for all patients by utilizing analytics reports and dashboards to ensure compliance with operational standards. Manages financial and clinical outcomes for all patients on their clinical team through the use of appropriate reports and ongoing monitoring of agreed to metrics.Provides a skilled review of clinical records in utilization review/focused audits to ensure meeting agency policy/program regulatory requirements and budgetary appropriateness. This includes OASIS accuracy and visit utilization based on patient resource needs. Participates in direct patient care as needed and engages in MHHC Councils for performance improvement and policy development. Provides leadership mentorship and accountability to the clinical team while upholding ethical standards and SPIRIT Values. Oversees patient care services and staff ensuring patient assignments are coordinated efficiently. Assures that patients receive appropriate care and that individualized care plans are regularly updated and implemented. Fosters strong communication with patients associates physicians patients' primary referral facilities and other community resources. Collaborates with all MHHC leaders to improve patient and associate satisfaction. Maintains knowledge of current trends and developments in the fields of nursing and health care through a variety of professional activities including but not limited to reading the appropriate literature attending related seminars and conferences and maintaining membership in professional nursing associations. Demonstrates accountability for own personal development and advancement. Responsible for hiring evaluating and developing associates to align with MedStar's mission and values while supporting retention and engagement efforts. Provides corrective action measures as appropriate. Develops associates based on their strengths and professional advancement needs. Utilizes approaches and strategies that support the optimization of patient care outcomes and sustain the interdisciplinary model of care (IMOC) and its related standards of excellence. Builds trusting and collaborative relationships with members of the interprofessional healthcare team and leaders of other departments. Creates an environment that values opinion sharing utilizes shared decision-making and enhances associates' engagement and retention. Creates and supports a patient-centered care environment that fosters optimal patient experience as demonstrated by outcomes data. Communicates with patients' families and significant others and acts as a resource for associates in dealing with patient/family issues. Investigate and follow through on customer complaints and concerns. Develops standards of performance evaluates performance of associates and conducts performance management planning. Identifies individual development needs and provides appropriate resources to meet needs. Initiates or makes recommendations for personnel actions. Maintains ongoing communication with associates to review programs provide feedback discuss new developments and exchange information." We need to split into sensible list items. Each sentence separated by period. We'll create
  • for each sentence. Ensure we keep the content. Let's list them: 1. Ensures the implementation and compliance of field staff with all policies and procedures. 2. Contributes to the achievement of established goals and objectives and adheres to department policies procedures quality standards and safety standards. 3. Completes annual Code of Conduct Compliance and other mandatory training. 4. Complies with governmental and accreditation regulations. 5. Maintains effective working relationships with other departments and participates in multidisciplinary quality and service improvement teams. 6. Participates in meetings and on committees and represents the department and agency in community outreach efforts. 7. Oversees clinical outcomes and revenue for all patients by utilizing analytics reports and dashboards to ensure compliance with operational standards. 8. Manages financial and clinical outcomes for all patients on their clinical team through the use of appropriate reports and ongoing monitoring of agreed to metrics. 9. Provides a skilled review of clinical records in utilization review/focused audits to ensure meeting agency policy/program regulatory requirements and budgetary appropriateness. 10. This includes OASIS accuracy and visit utilization based on patient resource needs. 11. Participates in direct patient care as needed and engages in MHHC Councils for performance improvement and policy development. 12. Provides leadership mentorship and accountability to the clinical team while upholding ethical standards and SPIRIT Values. 13. Oversees patient care services and staff ensuring patient assignments are coordinated efficiently. 14. Assures that patients receive appropriate care and that individualized care plans are regularly updated and implemented. 15. Fosters strong communication with patients associates physicians patients' primary referral facilities and other community resources. 16. Collaborates with all MHHC leaders to improve patient and associate satisfaction. 17. Maintains knowledge of current trends and developments in the fields of nursing and health care through a variety of professional activities including but not limited to reading the appropriate literature attending related seminars and conferences and maintaining membership in professional nursing associations. 18. Demonstrates accountability for own personal development and advancement. 19. Responsible for hiring evaluating and developing associates to align with MedStar's mission and values while supporting retention and engagement efforts. 20. Provides corrective action measures as appropriate. 21. Develops associates based on their strengths and professional advancement needs. 22. Utilizes approaches and strategies that support the optimization of patient care outcomes and sustain the interdisciplinary model of care (IMOC) and its related standards of excellence. 23. Builds trusting and collaborative relationships with members of the interprofessional healthcare team and leaders of other departments. 24. Creates an environment that values opinion sharing utilizes shared decision-making and enhances associates' engagement and retention. 25. Creates and supports a patient-centered care environment that fosters optimal patient experience as demonstrated by outcomes data. 26. Communicates with patients' families and significant others and acts as a resource for associates in dealing with patient/family issues. 27. Investigate and follow through on customer complaints and concerns. 28. Develops standards of performance evaluates performance of associates and conducts performance management planning. 29. Identifies individual development needs and provides appropriate resources to meet needs. 30. Initiates or makes recommendations for personnel actions. 31. Maintains ongoing communication with associates to review programs provide feedback discuss new developments and exchange information. Check for any missing: The original also had "Oversees clinical outcomes and revenue for all patients by utilizing analytics reports and dashboards to ensure compliance with operational standards." Already included. Good. Now Requirements: we need to include Education, Experience, Licenses and Certifications. We'll list as
    • each. Education: Bachelor's degree required; Master's degree preferred. Experience: 1-2 years progressively responsible managerial experience in

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